Account Director Job at Mindshare, London

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Job Description

Programmatic Account Director

Mindshare

Mindshare is a leading global marketing and media services network with billings in excess of £23billion worldwide. We work with some of the most famous businesses and brands in the UK – such as Unilever, Ford, KFC, Nike, Marks & Spencer and TK Maxx. The Mindshare network consists of 116 offices across 86 countries throughout the USA, Latin America, Europe, Middle East, and Asia Pacific; each dedicated to forging competitive marketing advantage for businesses and their brands.

Our approach

Our ambition is to drive Good Growth for our clients.

Good Growth is about delivering growth that is enduring and is considerate of people and planet. Media is a powerful force, and we need to be mindful of the responsibility that it brings. We help our clients make better decisions by ensuring we use media in a trusted, inclusive and sustainable way. We recognise that in order to drive Good Growth, we need to place people at the heart of everything we do. Understanding people, not demographics allows us to place media meaningfully into their lives.

Good Growth is a big ambition – one which inspires change for the industry but also for our agency and we achieve this through our values of Energy, Empathy and Impact.

Working for Mindshare

Our brilliant people allow us to deliver our ambition. We invest heavily in their development to ensure they are progressing and thriving wherever they work in our business. We also think inspiration for our staff is key and our pinnacle and flagship event of the year, Huddle, connects people, opinions and perspectives across borders and is all about learning something new and participating.

Committed to Diversity & Inclusion

We have a big dream at Mindshare, to become the most inclusive place to work in the country! This will take time but the whole agency is passionate about making it a reality. To support this, we currently have 8 Employee Resource Groups available for our people to join and be a part of including, Roots, PrideM, Women in Business, Enable, Declassify, 0Borders, ADAM and Working Parents. These groups hold the agency to account for making progress and, along with our Mental Health Allies, design and lead events and initiatives that help us create a welcoming environment to all and a place where everyone can be their most confident self.


About G roup M Nexus :
GroupM NexusUK is a community of more than 1000 specialists comprised of Search, Social, Programmatic & Display, and Ad Tech Ops Practice Squads from across the GroupM agencies. GroupM Nexus is designed to accelerate GroupM clients’ businesses by leveraging the power and capabilities of GroupM and its agencies, through partnerships with the world’s leading digital platforms, advanced accreditations for digital practitioners or continued development and deployment of industry leading benchmarks.

The Team:
We are a team of approximately 43 people working on a mix of clients such as Unilever, Ford, KFC, Marks and Spencers and others.
We are now looking for the new Programmatic Account Director to come and join the growing Programmatic team based in our new offices at Rose Court on London’s Southbank.
The Role:
The Programmatic Account Director will have extensive, proven, and detailed knowledge and experience in Programmatic and DSP implementations. Striving to deliver excellence in campaign activation and is responsible for providing day to day leadership of their campaigns

You will ensure on-going and timely optimisation is delivered whilst constantly looking for opportunities to improve campaign performance. You will also be responsible for collating
spend forecasts, creating and monitoring campaigns to deliver on planned targets. Your focus will be on in-depth analysis, trend spotting, accurate execution, and leading and developing a team

Key Responsibilit ies :

Campaign Management
  • Build effective media plans to organize campaign actions and goals
  • Oversee and ensure best-in-class campaign activation across relevant accounts, ensuring campaigns are operating at the highest standard and delivering highest quality output for our clients.
  • Take a proactive role, supervising campaign activation and optimisation rigor, while also supporting global hub, executives, and managers, across your clients.
  • Create templates and proven methodologies for optimisation approach for key trading tactics and optimisation logs.

Client and Partner Management
  • Build strong, effective relationships with clients maintaining relationships of trust and respect
  • Demonstrate an understanding of the media and technology developments that influence our client’s business.
  • Drive revenue growth through spotting new optimisation opportunities, services or products and delivering excellent results.
  • Develop strong relationships with media owners and other service providers to select the most appropriate suppliers for campaigns.
  • Understand the products and solutions that could be relevant for clients that have been developed within the group.

People Management
  • The ability to motivate and train individuals, being a key stakeholder in the development of junior staff.
  • To support and nurture junior & global hub employees, ensuring their training and development needs are constantly evaluated and fulfilled.
  • Clearly outline tasks and objectives with the Programmatic Associate Director, with specific deliverables and timelines for progression.
  • Highlight great teamwork, and client initiatives. Demonstrate examples of Programmatic best practice to the wider team and contribute to department and wider agency PR and communications.

Operati onal Excellence
  • The appropriate use of tools to drive accountability in programmatic buying, operational efficiencies, and actionable business insights, with the scoping of agreed client outputs.
  • Ensure financial accuracy, integrating the planning and buying process, and reconciliation of spends, including client terms and programmatic fees, via buying templates and processes.
  • Maintain standards and process throughout the end-to-end campaign lifecycle
  • Proactively seek opportunities to develop and enhance your understanding and knowledge of the programmatic landscape, latest tech platforms, vendors, and suppliers

Skills & Experience
  • Passionate about programmatic activation and driving continued excellence.
  • Proven experience in programmatic multi-channel campaign activation and management.
  • Confidence in core trading platforms, DV360. TTD and Amazon
  • Confidence in ad serving technologies with experience in troubleshooting tags
  • Ability to establish and maintain effective relationships both internally and externally.
  • Ability to translate technical and complex points to non-technical audiences and coach others to do the same.
  • Ability to develop and execute comprehensive testing roadmaps in the Programmatic space – audience, media, creative
  • Ability to lead and manage a hybrid team located in different markets
  • Ability to communicate effectively with people from all diverse backgrounds, cultures, countries.

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