Job Description
Role description
UK Security Vetting are recruiting Admin Officers to contribute in efficient administration . This includes:
o Working as part of a team responsible for delivering all ademin duties ; including confirming identity and checking information provided.
o Responding to enquiries and seeking further information from vetting subjects, sponsors and others in the vetting community. This may be via email or telephone.
o Sensitively and securely handling customer information. Attention to detail and discretion are essential as vetting confidentiality is paramount in safeguarding the personal information being processed.
o Providing a quality service, understanding the end-to-end vetting process and appreciating where your role fits into this to identify the right actions and interventions to best support applications and colleagues.
UKSV proudly promotes flexible working. Initially you will be required to attend the office 5 days per week for training purposes, once fully trained you will switch to a hybrid working model.
Personal Specification
As an Admin Officer within UK Security Vetting we are looking for people who have the following expertise and attributes:
o Excellent attention to detail
o The capacity to work either independently or as a team member
o Able to handle customer information sensitively and securely
o Good IT skills, including a knowledge of Microsoft Office products (such as Word and Outlook)
o Good communication skills; able to articulate clearly and concisely both orally and in writing
o The ability to deliver a consistent and high-quality customer-focused service to relevant stakeholders
o The ability to make impartial and well-considered judgements
o The ability to deliver at pace and work towards targets, whilst not compromising on quality
Successful candidates must meet the security requirements before they can be appointed. The level of security clearance needed is Security Check. Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.
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