Do you like helping people resolve issues? Do you have a keen eye for detail? Do you enjoy communicating with a wide range of people? Are you able to commute to Stoke-on-Trent on a hybrid basis? If you answered 'Yes,' we would love to hear from you.

The Role:

We are recruiting for an exciting position for Asylum & Protection, part of the Home Office who are currently undergoing an exciting period of transformational change. The new hub in Stoke-on-Trent will accommodate a new multidisciplinary case-working function and a national asylum customer communication hub, along with other operational and enabling teams.

The Home Office will become a major employer in Stoke-on-Trent for the first time, bringing a range of different functions and jobs to the city and providing a pipeline of exciting career paths.

This is a great opportunity to work within the Public Sector and provide an essential service to the Home Office and essential partners such as Immigration Enforcement, Border Force, Police, Local Authorities, Migrant Help and Refugee Council.

The work that you undertake is life-changing and in order to achieve your best you will be supported, coached and mentored by an experienced team and given full training enabling you to make considered, timely and fair decisions made in line with Home Office policy, guidance and with reference to relevant country information and case law.

Please Note: The role adopts a 40% hybrid working model with the expectation that workers do 2 - 3 days in the office. Hours are between 08:00 - 17:00, Monday - Friday. The initial contract is 6 months, with a view to extend.

The offer is subject to passing government CTC clearance and 3 years reference checks. Due to clearance, you must hold a current British passport or indefinite leave to remain and must not have been overseas for longer than three months in the last five years.