Complaint Administrator

CASH170323_1683806506

Salary Package: £11.00 - £12.00 per hour
Location: Milton Keynes, England
Consultant: Sammie Harvey
Posted: 11/05/2023

Description:

ARE YOU LOOKING FOR A REMOTE POSITION?

DO YOU ENJOY DEALING WITH COMPLAINTS?

THEN WE HAVE THE ROLE FOR YOU!

We are currently working with a very well known brand in Milton Keynes who are seeking a remote Complaints Administrator.

This role is:

• Fully remote - all equipment provided - may have to visit the Head Office in Milton Keynes occasionally
• 
  6 months maternity cover
• 
  Days of work Tuesday to Saturday (Sunday & Monday off)
• 
  Hours of work 3pm to 11pm
• 
  This role is an ongoing temporary assignment
  

You will be dealing with complaints that come in from the company's web form and pass to the correct team to resolve. These complaints could vary from complaints about the the products, staff or website. This role involves dealing with lots of emails.

There will be some telephone work, mainly outbound calls, but you could expect to take 20-30 calls per shift.

Full training will be provided in your first week, this will be Monday to Friday 9am to 5pm.

Experience Required:

• Excellent communication skills both verbal and written
• 
  Experience of CRM systems
• 
  Happy to make outbound calls when required
  

If you are interested in this Complaint Administrator role, please do not hesitate to contact me immediately to discuss further

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.