Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Thank you for your interest in the post of Seasonal Admissions Assistant with Historic Environment Scotland, based at Edinburgh Castle. This is a fixed-term and pensionable appointment.
The Admissions Team operate at the front of the Castle, welcoming visitors from all over the world. It is a large team, led by the Admissions Manager and three Admissions Supervisors. Roles within the team include checking tickets, promoting memberships, issuing audio tours and managing traffic. This post included weekend working.
Overview of the post and information about the team
Edinburgh Castle is one of Scotland’s most popular visitor attractions. The Admissions Team aims to welcome and deliver a world class service to every visitor. All duties within Edinburgh Castle Admissions involve working with people, and teamwork is crucial to our success. The role will include working in all areas of the Admissions department, both indoors and outside, from selling tickets and issuing audio guides to directing visitors and managing traffic.
The post is full-time, working 5 days out of 7, including weekends. The team operates on a 3-week rota, working a 7.4 hr day. (Every third weekend will be off)
Key responsibilities, duties, and objectives
Post Competencies
We are looking for you to complete a statement of competence looking at the below essential and desirable requirements of this role.
Guidance on completing the application can be found in the ‘Guidance notes for applicants’ document, also available at the above website, which we recommend that you read, in conjunction with the Job Description.
Knowledge, skills and experience
You will be required to demonstrate that you meet the requirements and qualifications below as part of the selection process.
Benefits
What we offer
We welcome applications from all nationalities, assuming that they have the right to work in the UK: applying for a job with us could open the door to a unique work environment. It will give you job satisfaction and excellent development opportunities, plus a competitive salary, 25 days paid holidays (rising to 30 days after 3 years’ service) and 11.5 public holidays a year – pro rata for part time staff.
In addition we offer a great benefits package to our employees which includes:
Health and welfare
We offer you access to:
Staff discounts
You will receive:
Season tickets
You can receive an advance to help with the cost of buying an annual season ticket for travel between home and work. The advance is then repaid from your salary over the life of the season ticket. Available to all permanent and fixed-term staff.
Things you need to know
How to apply for this post
You can apply on-line by visiting our website at https://applications.historicenvironment.scot/
Your application must arrive by the advertised closing date. Please note that when applying online, we will only be able to see your application once you fully submit it.
HES is committed to making reasonable adjustments and is happy to answer any questions you may have about the recruitment process in order that you can identify any adjustments that may be required.
Please contact us if you need a copy of the job description, person specification and/or application form in an alternative format, or if you require any other adjustments because of a disability.
If you are unable to complete an online application form, please email edinburghregionrecruitment@HES.scot, quoting the job title and recruitment reference, and we will arrange for an application form to be sent to you.
Please note that, as we operate an electronic recruitment system, we will contact you via the email address that you provide in your application to inform you if you have been selected for interview.
For further information about the post, please contact Caroline Stenhouse at: caroline.stenhouse@hes.scot.
HES is committed to not only avoiding unlawful discrimination against people with protected characteristics under the Equality Act 2010, but also to positively promoting equality and doing more than equality law requires.
We welcome all applicants from under-represented groups within HES. We know from our equality monitoring that we need to increase our diversity in terms of ethnicity and disability. We also want to address occupational areas where the ratio is disproportionately in favour of women or men. We ask all applicants to complete the Equality Monitoring section of the recruitment paperwork to help us pursue a diverse and inclusive workforce. In support of our Gaelic language plan we welcome applications from Gaelic speakers.
This job is broadly open to the following groups:
Apply and further information
Job contact :
Recruitment team
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