Business Support Administrator

Fixed Term, Full Time

up to £24,826 per annum

Location: Chelmsford

Working Style: Anywhere worker

We are pleased to offer this Business Support Administrator opportunity to join the ASC SST supporting the Service Placement Team (SPT) on a full-time fixed term contract until 30/09/2023.

The Service Placement Team sources services for adults across the county, adhering to contractual agreements and in line with the individual’s support plan. SPT is organised in quadrants to support the structure of the community teams

This role is classed as an ‘Anywhere Worker’ however there is an expectation for you to be able to work in the office when required.

The role

Your role will be predominantly (but not limited to) supporting unmet needs cases and hand backs surrounding domiciliary care where you will play a vital role in tracking and monitoring these. In this integrated role you will be providing essential support to the team ensuring the adults of Essex continue to receive the correct standard of care. You will have oversight of the unsourced care list and be responsible for the tracking of provider hand backs across the county.

You will be

The role has expanded and developed over time to cover a wider remit across SPT including:

• managing the SPT administration of the incentive payments
• supplying data for the Rapid Response Group
• processing manual uplifts
• taking telephone messages at busy times
• supporting dormancy data cleansing and related activity

This list is not exhaustive and there are ad hoc requests that have been managed too.

Skills, knowledge and experience

• Educated to RQF Level 2 (GCSE), including Maths and English, with an NVQ Administration Level 2 or equivalent by experience.
• This position may require minute taking, relevant transferable skills are desirable, however full training will be provided.
• Evidence of the ability to develop skills and knowledge within role.
• Demonstrable experience and competence of MS Office applications and their practical application.
• Ability to use computerised systems with a high level of speed and accuracy.
• Previous experience of managing electronic or hard copy filing systems.
• Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience.

To read more about us please visit:

People & Transformation: People & Transformation

Why Essex? Essex County Council has a location to be proud of. Our 1,300 square miles stretch from Constable Country to the Thames Estuary, from the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England’s oldest town, Colchester, and two of its newest – Basildon and Harlow – are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career. Read more about us here.

Essex County Council is proud to be a Disability Confident Leader. We’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.

We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

What you should do next

If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Internal careers portal.

As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service

Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.

If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community here .

If you have queries on this role or require anything further, please email Christine.simmons@essex.gov.uk

Follow us onFacebook,Twitter, Instagram and LinkedIn . Further details can be found on our careers page.

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