Job Description
Do you have experience within Customer Service (ideally Debt Recovery)? Are you looking for a new position in the Sheffield area? If so please read on!
We are recruiting for Call Centre agents for our client based in Sheffield, This is a full time position (37.5 hours a week), working shifts between 8am and 8pm Monday to Friday. This is a Hybrid role and you will be making and receiving telephone calls with customers to arrange payment of outstanding debts.
Requirements
Previous experience working in a call centre or credit control type role is important
Clear and confident communications skills - both writing/data entry and over the telephone
Being comfortable working to targets - earning more money based on your achievements
Strong IT skills - we use different technologies and systems and need you to pick these up quickly
Happy to make outgoing telephone calls to customers - on occasions these can be difficult conversations
Problem solving abilities - able to ask the right questions to get the information you need
Benefits
Hybrid working
Onsite parking
Monthly bonus scheme
Pension
Employee Assistance Programme
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