Communications Officer Job at Greater London Authority, London

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Job Description

Key information

Salary: £45,210 per annum
Grade: 7
Contract type: Fixed Term
Reference: 042467
Contract details: till July 2024
Application closing date: Sun, 04/06/2023 - 23:59

About the role

The GLA is the strategic lead for major sporting events in the city and the first point of contact for anyone looking to bring their event to London. The GLA’s Major Sports Events Team is responsible for managing the GLA’s stake in major sports events in London, helping to unlock support from a variety of city stakeholders to ensure that rights owners can deliver their events in London to world class standards. The team builds and manages relationships with events owners, national governing bodies of sport, international sports federations, venue owners and key government agencies.

Following the excitement of the Men’s European Football Championship in 2021 and the Women’s European Football Championship last summer, London will play host to the UEFA Champions League Final on 1 June 2024. The match will take place at Wembley Stadium and the GLA is responsible for delivering several aspects of the project in line with its Host City obligations to UEFA.

The GLA is seeking to recruit a marketing and communications professional into a fixed term post to join the Champions League Final team to deliver London’s host city obligations to UEFA and The FA. The post-holder will be responsible for ensuring integration of GLA marketing campaign messages and objectives within the wider event marketing, communications and operational plans.

Principal Accountabilities

  • Develop and deliver integrated marketing and communications plans for the GLA’s Champions League Final project, ensuring alignment with both external stakeholders, and internal GLA marketing teams.
  • Work with London agencies (including the Metropolitan Police Service, TfL, Local Authorities and others) to ensure alignment of operational event communications planning and implementation.
  • Work closely with marketing and communications teams at UEFA and The FA to avoid conflicts and promote cross partner alignment of marketing and communications plans.
  • Ensure that the GLA’s Champions League Final related marketing and communications plans deliver against the contractual obligations to UEFA in this area of project delivery.
  • Prepare written and provide oral briefings and reports for the Mayor, Policy Directors and senior managers. Respond to questions and scrutiny from the London Assembly. Support the planning and delivery of Mayoral visits and interviews relating to Champions League Final.

Person Specification

Technical Requirements/ Experience/ Qualifications


  • Experience of managing the development and delivery of marketing and communications plans.
  • Knowledge and experience of major sports events.
  • Experience of coordinating the work of various workstreams/project teams and ensuring an integrated approach to project planning and delivery.
  • An understanding of the key considerations of relevant stakeholders of the event (e.g. UEFA, The FA, UK Government, London agencies)
  • Experience of operating in a politically sensitive environment and handling communications in this environment.

Behavioural competencies

Responding to pressure and change

….is being flexible and adapting positively, to sustain performance when the situation changes, workload increases, tensions rise or priorities shift

Level 2 indicators of effective performance
  • Maintains a focus on key priorities and deliverables, staying resilient in the face of pressure
  • Anticipates and adapts flexibly to changing requirements
  • Uses challenges as an opportunity to learn and improve
  • Participates fully and encourages other to engage in change initiatives
  • Manages team’s well-being, support them to cope with pressure and change

Building & Managing Relationships

…is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals.

Level 2 indicators of effective performance
  • Develops new professional relationships
  • Understands the needs of others, the constraints they face and the levers to their engagement
  • Understands differences, anticipates areas of conflict and takes action
  • Fosters an environment where others feel respected
  • Identifies opportunities for joint working to minimise duplication and deliver shared goals

Stakeholder Focus

….is consulting with, listening to and understanding the needs of those our work impacts and using this knowledge to shape what we do and manage others’ expectations

Level 2 indicators of effective performance
  • Seeks to understand requirements, gathering extra information when needs are not clear
  • Presents the GLA positively by interacting effectively with stakeholders
  • Delivers a timely and accurate service
  • Understands the differing needs of stakeholders and adapts own service accordingly
  • Seeks and uses feedback from a variety of sources to improve the GLA’s service to Londoners

The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA competency framework

This role is based at City Hall, in the Royal Docks (Kamal Chunchie Way, London, E16 1Z).

GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability.

We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.

We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.

In addition to a good salary package, we offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.

Application closing date: Sunday 4 June 2023 at 23:59

If you have a question about the role or would like to discuss it informally, please feel free to contact Laura Pierce at laura.pierce@london.gov.uk

Application Process

Please apply using your CV and a Covering Letter (maximum two pages) addressing the following Technical Requirements and Behavioural Competencies listed above in the advert that demonstrates your suitability to the role.

Please upload your Cover Letter to the ‘Additional Documents’ section of the application form and upload your CV to the ‘Resume’ section. All documents uploaded must be in Microsoft Word or PDF format and do not include any photographs or images.

All applications for this vacancy must be submitted via our online recruitment system.

On this recruitment campaign, as part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and covering letters that could cause discrimination.

Reasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.

Secondment Opportunity

If you are a GLA employee applying for an internal fixed term position, as an internal secondment opportunity, you must ensure you satisfy the following secondment policy criteria listed below before applying

  • On a permanent contract or a fixed term contract where the time left on the contract at the point at which you apply for secondment is longer than the secondment period;
  • successfully completed your probation period and are performing to the required standard for your current role; and
  • at least 18 months’ service with the GLA

If you do meet the criteria listed above, you will need to complete the Approval for secondment application form and gain line manager approval, before emailing the fully completed form to the Resourcing Assistant who is managing the vacancy. This form must be received by the closing date of the vacancy. Failure to provide this form will mean your application cannot be progressed.

If you are unable to satisfy all of the criteria, unfortunately you are not eligible to apply for this vacancy as an internal secondment. For further information, please see Secondment Policy and Procedure

IMPORTANT: If you are a current GLA employee on fixed term contract, which is due to end BEFORE the end date of this vacancy, you DO NOT NEED to complete the Approval for secondment application form as it is not a secondment.

If you are successful in securing this secondment opportunity, you will need to be released from your existing role, so please ensure that you make your line manager aware of your application.

Apply here

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