Controller/ Planner/ Dispatcher

Salary: £12.18 per hour

Location: Martlesham IP5 3RH

The Vacancy

We have an exciting opportunity for an enthusiastic individual to take the next step in their career, as Controller/ Planner/ Dispatcher within our Suffolk contract.

Your duties will include:

As a Controller you will be planning and controlling the daily movement of non-emergency medically eligible patients to and from NHS Healthcare facilities. The standard hours of operation for the control function are Monday to Sunday between 06:00 – 00:00.

The post holder will work an average of 40 hours a week: typically 4 days on, 4 days off.

Essential criteria

• Experience of working in similar transport control environment, using logistical and planning skills
• Be comfortable using a variety of IT systems with full training provided
• Working effectively as a part of the team
• Be customer service focused and able to effectively handle sensitive situations
• Be able to stay calm under pressure
• Ability to take initiative
• Good telephone manner

Desired criteria

• Experience of controlling, dispatching and planning NEPTS (Non-Emergency Patient Transport Service) journeys
• Good knowledge and understanding of the geographical area

Please note Due to high volumes of applicants we are unable to respond to all candidates. If you have not heard from us within 6 weeks, please assume that on this occasion you have not been successful