Field Service Engineer Job at Concept Resourcing, Milton Keynes

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Job Description

A fantastic opportunity for a field service engineer happy to work in a National role as a Speacialist Hoist and Beds engineer.

Solid experience working with these products is essential

Daily your role will be to repair, preventative maintenance and asset management of specialist medical devices such as beds and hoists equipment within various hospital locations whilst ensuring outstanding customer support and building long term relationship.

Responsibilities
  • Perform schedules preventive maintenance (PM) on Specialists medical equipment as per manufacturer's guidelines.
  • Complete repairs as required on medical equipment as per manufacturer's guidelines
  • Complete associated admin needed to close repairs and PMs as outlined in the Ergéa Standard Operating Procedures
  • Travel to various sites as required to perform Corrective and Preventive Maintenance
  • Maintain safe working practices within the hospital environment
  • Exceed contract KPI's to ensure customer satisfaction
  • Work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers and members of the public. Promptly raise any concerns regarding potential violations of the policies.
  • Maintain spare part stock wherever necessary
  • Directly support the Site/Team Leader as needed
  • Liaise with 3rd party suppliers for spare part and contract quotations Key Accountabilities
  • Attend customer meetings when required
  • Seek opportunities to grow the business
  • Review ways to improve productivity and reduce operating expenditure. Performance Indicators
  • Exceed contract KPI's to ensure customer satisfaction.
Capability profile Qualifications Essential Desirable

Qualification in Engineering, electronics or medical technologies such as biomedical engineering or come from an OEM environment.

Skills Required

Ability to follow complex instructions and processes.
Hold a clean UK Driving License
Good organisation and communications skills.
Have customer service skills and the ability to be confident in customer facing environments.
Field service experience
Must have UK based experience


National UK travel

A DBS Enhanced Disclosure is required for all applicants.
The successful applicant must agree to an Enhanced Disclosure under the Disclosure Barring Service Records Bureau procedures. Employment will be offered to the successful applicant subject to a satisfactory Disclosure report.

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