What's involved with this role:
Temporary Administrator - Health & Adult Social Services Reference no: Redbridge RQ917196 Pay rate: £13.46 per hour PAYE Role Length: This opening assignment is for 3 months An experienced Administrator is required to join the administrative team that support Community Health and Social Care teams working as an integrated service alongside nursing, rehabilitation and social care staff. The team deals with patients and service users’ enquiries and support all staff with administrative tasks, working in a friendly and fast paced environment providing front line service to the local population. To deliver a person centred service, good customer service and effective working relationships. Key responsibilities:

• Respond and resolve enquiries and problems, judging when to pass complex queries on or involve others, in order to provide an effective service and clear advice to colleagues and customers.
• Deliver a range of customer services in support of existing systems or processes to an agreed standard or specification, to maximise service quality and continuity.
• Provide support to the function/service and be the first point of contact for service users/clients/members of the public/visitor.
• Use understanding of business support processes and systems to prepare reports and other materials using standard and some non-standard formats and software.
• Deliver a range of business services in support of existing systems or processes to an agreed standard or specification, to maximise service quality and continuity.
• Maintain records using manual systems, database and spreadsheet applications.
• Monitor budgets, report variances and highlight areas of potential overspend or concern.
• Follow established ordering procedures to ensure adequate resources are available to meet work requirements.
• Maintain financial, and/or stock records for reconciliation, and review data to contribute to resource planning.
• Undertake routine administrative tasks as required e.g. filing, photocopying, shredding, dealing with post.
• Arrange meetings and undertake the full range of minute-taking duties as required.

“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria: Qualifications:

• Educated to GSCE standard or equivalent.
• NVQ Level 2 in Business Administration.

Experience:

• Minimum of 2 year’s administrative experience, and ideally within a public sector organisation.

Skills:

• Enthusiastic and friendly individual with good customer service skills.
• Effective IT skills – ability to use MS Office (or similar) systems to produce documents, presentations, reports etc and to input, retrieve and analyse data from IT systems.
• Ability to manage time, work to deadlines and prioritise work in an effective and productive manner.
• Ability to be flexible and respond to customer needs.
• Ability to understand relevant policies and procedures, as they affect the role, and the quality standards and outputs required in the job.
• Able to use own initiative and work with limited supervision while understanding the need to consult with line manager on occasions.
• Ability to communicate orally and in writing in a manner, which is clear, fluent, jargon-free and readily understood by the recipients.
• Strong IT skills using Microsoft packages or equivalent (e.g. G Suite).

NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD. If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application. To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF. If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.

Other “Essential Requirements” – Please check to ensure that your CV addresses the following items: Other preferable/desirable details to include on your CV, if applicable: SC If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via jobs@tclrec.com but please quote both the job reference and job title exactly as they appear below:

Job Ref: Redbridge RQ917196

Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.