As a Business Centre Host/ess at Sodexo in Shell, London, your aim will be to go above and beyond the norm to create a workplace environment that takes our clients on a journey that will leave a lasting positive impression. Our focus will be on Business Centre Reception and supporting the Business Centre Catering team. You will require excellent communication and organisational skills as well as an exceptional eye for detail. We place our clients at the heart of everything we do, and our leadership teams strive to deliver 5-star business service for our staff and guests of Shell London campus. Join Sodexo and be part of something greater. You belong in a team where you can act with purpose and thrive in your own way.

What you’ll do:

• Be an ambassador for Shell and Sodexo, showcasing and being part of a high-performing team.
• Take ownership and responsibility for all allocated areas, ensuring 5* customer service is experienced by all.
• Monitor shift rotation ensuring all areas are continuously manned.
• Ensure setup, upkeep, and maintenance of all meeting rooms/floor areas, printer points, stationery, vending, and general office areas to a high standard.
• Cross-train on all aspects of the Community Associate services Sodexo provides on the Shell London campus.
• Actively support and promote the “One Team” ethos of working and supporting departments.
• Ensure that any administration, emails, diaries, and reports are kept up to date.
• Checking daily booking reports to ensure requirements booked by the client are delivered.
• Assist Catering operation including serving refreshments, breakfasts, lunches and setting up events
• Complete all records and audits as directed accurately and in a timely manner.
• Coordinate with planners to ensure all catering needs are met
• Ensure all company policies and procedures are complied with and adhered to.

What you bring:

• Outstanding customer service skills, can-do attitude, passion for people and have a strong understanding and experience working in an environment where you can embark on a vision of high standard customer journey service delivery in a corporate environment.
• Be approachable, warm, and friendly as you support & welcome fellow employees to their exciting workplace and connect with their team.
• Ability to rapidly adjust to his/her work scheme and priorities to be able to adjust to a very dynamic work environment
• Previous experience in a supervisor position
• Highly professional manner and understanding that honesty and ethics are essential
• Computer literacy / Administration skills

What we offer:

Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan
• A death in Service benefit for colleagues who pass away whilst employed by Sodexo
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment
• Competitive compensation
• Full training and full protective uniform supplied

Ready to be part of something greater? Apply today!

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

About Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer; we welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Working Parents, Sodexo Disability, So together, generations and origins. We have also launched Be Heard which is an employee network designed to bring black colleagues together (virtually) to bring about positive change.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

• 40 hours per week
• £13.46 per hour
• Working: Monday to Friday, Shifts alternating between 7am-3:30pm and 9:30am-6pm
• Central London location, very close to transport links and underground within minutes' walk.
• Complimentary access to the Shell Centres brand new Gym facilities, with views over jubilee Gardens and the London eye.. You'll be given free access to unlimited classes, Fitness and wellbeing advice, showering facilities and subsidised PT AND Physio sessions!
• Annual leave April - April. 20 days per calendar year which increases with service
• Remote health and wellness support, Such as eyecare and 24hr GP
• On site, personal locker and bicycle storage
• Cycle to work scheme available post probation (3 months)
• Kitchenettes to utilise for all Sodexo staff, including Microwaves, Fridges and hot/cold zip taps!
• Company pension scheme by Legal and General
• Employee assistance program with counselling and life advice support
• Family leave options - Maternal, Paternal and Bereavement
• Training, development, and progression opportunities
• Refer a friend scheme
• Online Recognition Scheme and 100's of discounted online/High street retailers (Reward Hub)