Job Description

We are working closely alongside a Local Authority in Hackney to assist with the appointment of a Housing Officer, on a 3-months contract, highly likely to be extended at clients discretion.

Please apply with your CV for immediate consideration.

Responsibilities:

• To ensure that tenants understand their rights and responsibilities under the tenancy agreement and that all tenancy conditions are adhered to.
• To take action concerning breach of tenancy, removal of squatters, unauthorised occupants, authorising successions, assignments and referring complex cases to the Area Housing Manager.
• To attend Court to give evidence in cases relating to breaches of tenancy and of lease agreements and to execute evictions in conjunction with appointed bailiffs.
• To advise tenants on, and process applications under, the Councils policies on transfers and mutual exchanges.
• To be responsible for carrying out initial tenancy visits to new tenants homes to ensure that they are satisfied with the service and understand the terms of their tenancy.
• To arrange a follow up meeting to ensure that any issues that arose are dealt with including rent and housing benefit repairs and any other tenancy issues or problems within the home.
• To carry out regular tenancy audits, use business intelligence to detect unlawful subletting, and work with internal departments where information sharing protocols are in place to protect public asserts.
• To effectively manage the termination of tenancies and to work with the Lettings and Voids Team so that the void turnover period is minimised

Requirements:

• Proven housing experience in the social housing sector
• Experience of leasehold and tenancy management
• Experience of engaging with residents through regular estate inspections
• Experience of taking action against breach of tenancy, including removal of squatters
• Experience of customer service; in dealing with people on the telephone and in person.
• Experience working to deadlines
• Good understanding of the social housing sector
• Up to date knowledge of legislation relevant to the social housing sector including leasehold management and current issues within the housing sector

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent. Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Incase the role requires an enhanced DBS, your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Job Types: Full-time, Fixed term contract
Contract length: 3 months

Salary: £18.00 per hour

Benefits:

• Company pension
• Employee discount
• Flexitime
• Free parking
• On-site parking
• Referral programme
• Work from home

Schedule:

• Flexitime
• Monday to Friday

Ability to commute/relocate:

• E8 1DY: reliably commute or plan to relocate before starting work (required)

Experience:

• Local Authority Housing: 1 year (required)
• Estate inspections: 1 year (required)
• Customer service: 1 year (required)
• social housing sector: 1 year (required)
• leasehold and tenancy management: 1 year (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in E8 1DY

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