Junior Designer Job at Welsh Assembly Government Communication Centre Home, Wales

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Job Description

Working for the Civil Service

The Welsh Government's recruitment processes are underpinned by the principle of selection for appointment on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles.

The Civil Service Code sets out the standards of behaviour expected of civil servants.

Vacancy Details

Group
Welsh Government
Branch
Various
Salary range
HEO - £32,460 - £39,690
Actual starting salary
£32,460
Work pattern
Full time (applications are welcome from people who work part time, as part of a job share or who work full time)
Type of opportunity
Permanent
Location of Post
Pan Wales
'Pan Wales' means that the location in which the vacancy can be based is flexible, subject to the needs of the business. Please note it may not always be possible to accommodate a preference for a specific office location, but requests will be taken into consideration.
Interview dates
TBC

Purpose of Post:

The Digital Data and Technology (DDaT) profession in the Welsh Government supports a range of digital services across the whole organisation. As part of our DDaT profession, you will be a key part of the Digital Learning Division and will make a significant and direct contribution for the people of Wales.


Background

The Welsh Government is the devolved government for Wales with an annual budget of around £15 billion. It is responsible for key aspects of public life in Wales including health, education, the economy, transport, agriculture and the environment.

Welsh Ministers are supported by a workforce of more than 5,000 civil servants with offices in Wales, London, Brussels and overseas.

Welsh Government priorities are outlined in Taking Wales Forward with an overall ambition to build a Wales which is self-confident, prosperous, healthy nation and a society which is fair to all. The Welsh Government has also set out clear priorities for Wales following the UK’s exit from the European Union.

The Welsh Government is looking to attract people who can provide excellent support and advice, can focus resources and have energy and expertise. The Well Being and Future Generations Act provides context for our work.

Digital transformation of public services is vital to delivering the services the people of Wales expect and need. Welsh Government currently delivers a number of digital services to people and business across Wales. We also provide information on our websites.

Led by our Chief Digital Officer, the Welsh Government is increasingly delivering more services online. The Chief Digital Officer provides a consultancy service of digital and data expertise across Welsh Government.


Role

We’re looking for passionate junior content designers to help people find out what they need to know, and do what they need to do, as simply and quickly as possible.

You will actively support the digital content aspects of GOV.WALES, using your editing skills to draft content, to help users complete their goal and government to deliver a policy intent.

You will join a wider team of content specialists who control the quality of our digital content on GOV.WALES.

You will work closely with policy teams and stakeholders to gather content and technical requirements and provide advice while balancing needs of the business and external users.

You will have skills and experience in:

  • explaining content decisions
  • working collaboratively
  • working independently after being given direction by more senior content designers
  • independently identifying user issues and needs
  • supporting content team administration and publishing processes


You will work with officials in the department to develop user focussed content that meets the standards of GOV.WALES.

You will be part of wider GOV.WALES content community to and share experience to develop best practice across the platform.

The successful candidate may be required to occasionally cover early morning publishing (most often between the times of 7am and 9.30am) to meet statutory requirements placed upon Welsh Government.

Key tasks:

  • Assess published content against GOV.WALES standards, for example complete accessibility audits.
  • Review, edit and publish content to strict deadlines using content management systems.
  • Work with subject matter experts to ensure published content is continuously kept up to date or archived when no longer required.
  • Work with colleagues to coordinate digital content production.
  • Produce and publish content for our digital channels and evaluate its effectiveness.
  • Provide specialist advice to staff across the department on using digital communication channels effectively to support business objectives.
  • Develop excellent working relationships across the department and wider organisation.
  • Ensure all internal/external guidance documents are up to date and share changes with team and stakeholders.

Development opportunities:

Your role will form part of Welsh Government’s Digital, Data and Technology profession. You will have the opportunity to work with multiple projects and programmes across all areas of Welsh Government. You will work with staff at all levels including senior staff, Ministers and our Digital Apprentice cohort. You will help build and improve links and collaboration within the cross-government Digital, Data and Technology community.

Closing Date:

25/05/2023, 16:00

Eligibility

Posts recruited to as part of this recruitment campaign are broadly open to UK nationals, those with right to remain and work in the UK and those that meet the Civil Service Nationality Rules only. Check your eligibility here:

  • UK Visas and Immigration - GOV.UK

  • Nationality rules – GOV.UK

Prior to appointment, all successful applicants will be required to produce original, acceptable documents as part of the pre-employment checks. If it becomes apparent at a later stage in the process that you aren’t eligible to apply, your application will be withdrawn, or offer retracted.

Equality and Diversity

The Welsh Government is committed to providing services which embrace diversity and which promote equality of opportunity. This is underpinned by the Equality Act 2010 and will be adhered to at each stage of the recruitment process. Our goal is to ensure that these commitments are also embedded in our day-to-day working practices with all our customers, colleagues and partners.

We are committed to being an anti-racist organisation and increasing diversity in the Welsh Government by removing barriers and supporting all our staff to reach their potential. We are committed to recruiting Black, Asian and Minority Ethnic people and disabled people who are currently under-represented in Welsh Government.

We welcome applications from everyone regardless of age, marriage and civil partnership (both same sex and opposite sex), impairment or health condition, sex, sexual orientation, pregnancy and maternity, race, religion or belief, gender identity or gender expression.

We are a Stonewall Diversity Champion and a Disability Confident Level 3 (Leader) organisation. Key to supporting this work and providing peer support are five Board sponsored Staff Networks (Disability Awareness and Support (DAAS); Minority Ethnic Support Network (MESN); Mind Matters (Mental health and well-being); PRISM (Lesbian, Gay, Bisexual, Transgender, Intersex +) and Women Together.

Disability Confident

The Welsh Government has adopted the social definition of disability, in which it is recognised that barriers in society act to disable people who have impairments or health conditions, who are neurodivergent or who use British Sign Language. We are committed to removing barriers so that all (or potential new) staff can perform at their best.

We guarantee to interview any disabled person who meets the minimum criteria for the post. By ‘minimum criteria’ we mean that you must provide us with evidence, at each stage of the assessment process before interview, which demonstrates you generally meet the job description requirements. We are committed to the employment and career development of disabled people.

If you have an impairment or health condition, if you are neurodivergent or use British Sign Language and need to discuss reasonable adjustments for any part of this recruitment process, or wish to discuss how we will put in place any adjustments if you were to be successful, please email sharedservicehelpdesk@gov.wales as soon as possible and a member of the team will contact you to discuss requirements and any questions you may have.

A Great Place to Work for Veterans

This vacancy is part of the Great Place to Work for Veterans initiative.

Welsh Language Requirements

The Welsh Government is a bilingual organisation and Welsh language skills are considered an asset to the organisation. We encourage and support staff to learn, develop and use their Welsh language skills in the workplace.

The following list of language requirements represents an objective assessment by the line manager on behalf of the Welsh Government of the Welsh language skills required to undertake the duties of this particular post.

Welsh language skills
Desirable
Reading
No skills
Spoken
No skills
Understanding
No skills
Written
No skills

Social Partnership

In Welsh Government, the relationship between the employer and trade unions is based on social partnership. We believe our goals can best be achieved by management and trade unions working together.

Our 3 recognised trade unions are:
  • PCS
  • Prospect
  • FDA

This relationship is underpinned by a partnership agreement. This sets out how our unions work with Welsh Government on issues such as:
  • pay
  • terms and conditions
  • policies and procedures
  • organisational change.

Our Welsh Government trade union colleagues work together to give their members a real say in the workplace. They make sure that the interests of their members are promoted and protected. They also help reduce inequalities and improve terms and conditions.

The Welsh Government has an excellent track record of working in partnership with its trade unions. We encourage staff to get involved. We support you to join a recognised trade union, to ensure your voice is heard in the workplace. and to learn more about trade unions and partnership working.

Competencies / Job Specific Criteria

Competencies/Job Specific Criteria required

Job Specific Criteria

Job Specific Criteria will be assessed both in CV sift and at interview stage.

In your CV, please provide evidence (including specific examples) to show how you meet each of the Job Specific Criteria for this role.

Also, during the interview, you will be asked questions which will allow you to provide evidence (including specific examples) of how you meet each of the Job Specific Criteria required for this role.

  • Substantial content design experience with proven ability to create content that is user-centred
  • Experience of working with stakeholders and using your negotiating and influencing skills to get results
  • Experience in advocating for a user-centred approach and good content practices including accessibility


Behaviours and Skills

Behaviours and Skills will be assessed at the interview stage.

During the interview you will be asked questions which will allow you to provide evidence (including specific examples) of how you meet each of the Behaviours and Skills required for this role.

Civil Service Behaviours

  • Managing a Quality Service - Develop, implement, maintain and review systems and services to ensure delivery of professional excellence.
  • Communicating and Influencing - Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact
  • Working Together - Encourage joined up team work within own team and across other groups.

DDaT skills

  • User-centred content design - Experience of working with a content management system and applying standards and style guides to content.


For more information on Civil Service Behaviours and what is required for each grade, please refer to Success Profiles: Civil Service Behaviours.

For more information on the DDaT skills required for this role, please refer to the DDaT Capability Framework.

Assessment Process

Assessment Process

Below are the stages to the Application and Assessment process:


Stage 1 – Submit CV

Please submit your CV in the template provided. We are particularly looking for you to demonstrate how you meet each of the Job Specific Criteria.

(Please see the Job Specific Criteria section of this advert for further details of the required criteria).


Stage 2 – Skills test (Online)

After the closing date, all applicants will be sent an online test.

You will have 7 days to complete this test.

Your CV will not be considered until the test is completed and passed.

For those people who successfully pass the Skills test, your CV will then be assessed.


Stage 3 – Sift of CV

Candidate’s CV will be assessed.

Successful candidates will then be invited to interview.

Interviews will be scheduled for week commencing: TBC


Stage 4 – Interview

Interviews will be based on the Behaviours/Skills and Job Specific Criteria described in the sections below. The interviews will be carried out virtually.

Other Information

  • Unless stated otherwise in ‘actual starting salary’, all candidates will start at the minimum of the pay scale being appointed to (this includes existing civil servants).This is not negotiable.
  • Unless stated otherwise in ‘type of opportunity’, this recruitment advert is not open on a Loan or Secondment basis.
  • For more information on the eligibility criteria and terms and conditions for Loan and Secondment positions in Welsh Government, please see external recruitment candidate guidance.
  • Unless stated otherwise in ‘Location of Post’ the role/s recruited to via this campaign can only be worked in the UK, not overseas.
Other vacancy related information

Where can I work?

For a lot of roles, we are operating a hybrid approach to working - known as 'Smart Working'; this includes a blend of home and office-based working. You may have the opportunity to work from home depending on the business needs and commitments for your team. Your working arrangements will be discussed and agreed with your line manager when you join.

We will consider requests to work in specific locations based on personal circumstances like caring responsibilities or an impairment or health condition. Tell us your preferred locations in your CV in the ‘Location preferences’ box.

By applying for this role, you will be willing to work in one of the following locations as your base office:

  • Cardiff, Bedwas, Merthyr Tydfil, Swansea, Aberystwyth, Llandudno, Carmarthen


What are the benefits?

Working for the Welsh Government has many great benefits, including:

  • The salary range for this grade is £32,460 to £39,690.
  • You will earn £32,460 for the first 12 months thereafter you will receive an annual increment until you reach the maximum of the grade (this is subject to passing probation).
  • NB Exceptional candidates may be eligible for a starting salary further up the scale.
  • You will get 31 days holidays as well as 10 public and privilege days.
  • We offer flexible working arrangements to help you get the right work/life balance.
  • You will also be eligible for membership of the Civil Service Pension Scheme


Other benefits

  • Flexible Working – We support staff in managing their work-life balance through working from home (subject to business need and if appropriate for the role)
  • Working Patterns – Different options are available: Full Time, Part Time, Job-Share, Condensed Hours, Term-time etc. (subject to business need and if appropriate for the role)
  • Green Car Scheme – Which allow you to lease a brand new ultra-low carbon emission car and pay for it through salary sacrifice
  • Supportive Finance – Advance of salary loans for a range of situations including: season travel tickets, eye-care, IT equipment, Cycle2Work and more
  • Parental Leave – 26 weeks maternity/adoption leave on full pay and 15 days paternity leave
  • Wellbeing Time – Dedicated wellbeing hour each week for use in office hours. Whether this is a walk in the local park, yoga, meditation or gym, this is time for you
  • Pay – Competitive increments throughout the pay bands
  • Training and Progression - Access to training and development tailored to your role
  • Inclusion and Diversity – We encourage a rich and diverse workplace, where everyone feels able to be themselves, and no one feels discriminated against
  • Staff Engagement – We have a wide range of very active and welcoming networks including: Autism, Carers, Women Together, PRISM (our LGBTQ+ network) and many more
  • Safety and Occupational Health – Dedicated teams to provide staff with help and support needed most
  • Mental Health – Employee Assistance Programme and a dedicated helpline to support staff to manage their mental health
  • Up to date IT Equipment – Laptops with Office 365 will give you greater flexibility in when, how and where you work
  • The Welsh Government works in partnership with the following Trade Unions: Public and Commercial Services (PCS), Prospect and FDA
Contact point for further information
Mike Hutchings - externalrecruitment@gov.wales

How to apply

All applications for this vacancy should be made online via the Welsh Government's online application system. If you have an impairment which would prevent you from applying on-line, please e-mail SharedServiceHelpdesk@gov.wales to request an application pack in an alternative format, or to request a reasonable adjustment related to an impairment in order to submit your application.

To apply, you'll need to have an account on our online application system. Click the 'Apply' button below, and you'll be asked to 'Log in' if you already have an account, or 'Register' if you don't yet have an account. Registration takes just a few minutes to complete. You'll need an e-mail address to be able to register. Once you've registered for an account and logged in, you'll be taken to the online application form, which you'll need to fully complete and submit before the deadline on the closing date.

If you’d like to apply for this vacancy in Welsh, please use the ‘Newid Iaith / Change Language’ link at the top of this page, to take you to the Welsh version of this advert, from which you can apply in Welsh.


When evidencing your suitability for the post, it is recommended that you refer to the Civil Service Competency Framework (link)

Grievance and Complaints

Anyone who believes they have been treated unfairly, or has a grievance or complaint, about how the process was conducted should either write to the Head of Resourcing, Welsh Government, Cathays Park 2, Cardiff CF10 3NQ or email SharedServiceHelpdesk@gov.wales. If you are unhappy with the outcome of the complaint raised with the Welsh Government and feel that the principles of appointment on merit through fair and open competition have not been met you have the right to pursue your grievance with the Civil Service Commission.

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