Job Description
COME AND JOIN US . . .
We are currently seeking a resourceful, pragmatic, forward thinking and relational People Partner to join our expanding team.
The People & Culture team are on an exciting journey. We’re busy building a people function where we truly put people, and their experience, at the heart of everything we design, build, and deliver. Supporting and enabling the business to make sound people decisions for our workforce of approximately 1,350 is therefore central to the role of the People Partner.
This is a hybrid role that will work predominately at Gleneagles, involve occasional visits to The Gleneagles Townhouse in Edinburgh, but with the space to work from home too. Autonomous and flexible, it’s about being where you need to be, when you need to be there and making sure your presence and impact is felt by your stakeholders.
The on target earning potential for this role is £48,500 / annual salary - comprising a base salary of £45,000, plus a qualified estimate of £3,500 in gratuities and service charge.* As a member of the Gleneagles team, you will also enjoy a fantastic range of perks, benefits and rewards.
ABOUT GLENEAGLES
One of the world’s most iconic luxury hotels and country estates, Gleneagles has been making memories for nearly a century. Recently crowned ‘Best Hotel in the World’ in the Virtuoso Best of the Best Awards, everything we do is about surpassing expectations and creating exceptional hospitality experiences for our guests.
WORKING AT GLENEAGLES
We’re devoted to making our people feel as valued as our guests. In this way, we strive to support the whole ‘you’ – not just the professional part but the personal part too. People join our team for all sorts of reasons. Some work here permanently to develop a career, some work seasonally, while others have a schedule to fit around their personal commitments. However long you plan to stay with us and whatever hours you’d prefer to work, we’re open to flexible working requests and offer hours, shift patterns and contract types to suit everyone.
Location; Auchterarder, just off the A9. Gleneagles is also within easy reach of a number of Scottish towns and cities: Edinburgh City Centre (1hr), Glasgow or Dundee (50mins), Stirling and Perth (25mins).
If you are our next People Partner, please forward your most recent CV to us today!
Here's a bit more detail on what we see you doing in this role:
Day to day you’ll be coaching, advising (and in some instances educating) our People Leaders on the full spectrum of people related / employee relations matters
You’ll take the lead role in the co-ordination and oversight of all employee relations activity ensuring that our People Leaders, People Advisors and Occupational Health Advisor are joined up and have a clear sense of direction and ownership
As the custodian of our ‘Moments that Matter’ framework, you’ll be making thoughtful decisions to ensure that when our people need our support, we’re there to catch them, embedding a fair and consistent approach across all department
Interrogating people data to identify the key drivers of engagement and retention, you will be the project owner of key People initiatives that drive lasting change and elevate the employee experience ensuring our people feel as valued as our guests
As a member of the People Operations team, you will be focused on delivering the beautiful basics brilliantly, offering a high quality, systematic and integrated service to our People Leaders and our people. You’ll be working alongside a Head of People Ops, People Manager, People Advisor, People Co-ordinator, Payroll & Benefits Manager and Occupational Health Advisor, all of whom work together in an integrated way to add value to the business
You’ll play an active role in offering value-adding and commercial astute advice to our People Leaders across a range of wider matters too whether that be driving improvements in their core people metrics, pay reviews, organisational design and restructuring, performance management or culture and engagement initiatives.
You’ll enjoy the added advantage of working alongside a team of like-minded People experts, being able to pull on the know-how and support of the wider team which encompasses Talent Attraction, Organisational Development and Comms and Engagement, so that together we deliver great outcomes
Working with this wider People Team, you’ll support on the design and delivery of regular culture clinics which build people leader confidence and capability in our key people priorities and core people processes
Developing strong, collaborative, and effective working relationships with business leaders at all levels of the business, you’ll develop a good understand of the support they require to deliver consistently on their people promises
Ensuring our core values are always upheld, you’ll be challenging behaviours that are inconsistent with this from front line to leadership, whilst role-modelling and bringing these to life for yourself.
Interacting with our people, you’ll be relentlessly warm, professional, helpful, and doing everything you can to exceed their expectations
The kind of person we're looking for:
CIPD qualified, you have high learning agility and an interest in continuous professional development.
You’re likely to be operating as either an HR Business Partner, People Partner or experienced HR Manager in a high paced, operationally minded business and have a proven track record of juggling case work with people related projects. As such, you’re au fait with managing the conflicting needs of reactive and proactive work.
Gleneagles is a fast paced, evolving, and growing business. With growth and modernisation comes rapid change. You’re someone that thrives in environments where it’s important you find your energy in solving problems in an ever evolving and ambiguous environment, whilst never losing sight of the end goal
Through a positive and proactive attitude, you build internal relationships by truly understanding what your stakeholders need and by fulfilling your promises
You understand where policy ends, and judgement and intuition start. You understand the importance of creating a great employee experience, even when we’re sharing bad news
With strong analytical skills, you’re able to extract meaningful insight from data, convey it with clarity and ensure it informs priorities and action
Driven by a desire to ensure your work makes a difference and has an enduring impact, it’s a matter of personal pride that each new People initiative maximises value and return
Your friends would probably describe you as their thoughtful friend who is trusted to keep a secret. You possess the ability to maintain confidentiality and appropriate professional boundaries
A curious, restless, creative, and commercially minded people geek, you know how to put people at the centre of a well-designed process; are driven by quality and pace, and possess a strong desire to exceed expectations
You are looking for an opportunity where you can have immediate impact and leave a lasting mark on the organisation
A great team player: you want to be part of a team that works hard, supports each other and above all has fun along the way. You share information and understand that succeed or fail, we do so as a team.
You believe that people come to work every day wanting to give of their best and are deserved of a workplace where they feel valued and empowered to do great work
Understanding the power of communication, communication, communication, and the need for this to be a two-way process for us to build a culture we’re all proud of is second nature to you
Experienced in partnering and influencing business leaders, you understand what great looks like
You will have an appreciation and understanding of other core People disciplines, including recruitment, learning and development, total reward & benefits, compensation, and organisational development
Comfortable operating in an environment where ready-made processes don’t always exist – you can navigate ambiguity and ensure you spot and respond to opportunities for improvement
A natural and confident facilitator, you engage teams with a balance of credibility and charisma
Exceptional organisational skills, you’re planned and prepared, enabling you to juggle multiple and often conflicting priorities
Resilient to the barriers that can be created when embracing change, understanding that alternative routes to the end goal are sometimes needed.
You understand how to balance the demands of the business with the need to build solid foundations and connected processes; simplify our ways of working, removing duplication of effort, driving efficiency, and enhancing the employee experience
Up for doing things differently, you’ll try (almost) everything once
What’s in it for you:
Time to let your hair down
30 days holiday (including bank holidays) that increases with service
Seasonal parties and local social events
50% discount on Food & Beverage, Country Pursuits, Spa and Hair Salon (Mon-Thurs) and the Golf Driving Range
Golf Membership (with access to all 3 championship courses) for £50.00 per annum
Treats in your pocket
Flexi points into your Perkbox wallet to spend as you choose. The points can be spent immediately, or you can save them up over a number of months, for perks that cost that little bit more. All this gives you greater choice, so you can pick the things that mean the most to you!
Free ‘pay day’ lunch and monthly drinks offers
A generous ‘refer a friend’ scheme
Be our guest
Stay with us as a guest at Gleneagles for 2 nights per year at £65.00 per room B&B per night
Friends & Family rate of £95.00 B&B per night
Enjoy discounted rooms and restaurants rates with up to 50% off across the wider Ennismore brands and hotels, located across some spectacular locations, including London, Paris, Rome, Dubai, Doha, Rio, NY, Chicago and LA...to name just a few
Subsidised, single occupancy, en-suite accommodation available on our estate
Investment in your development and wellbeing
Life Insurance
Employee Assistance Programme, offering support and confidential advice for you and your family when you need it most
Ongoing investment in your personal development with access to internal and external training qualifications and programmes
Internal career opportunities across a wider range of specialisms and departments
Monthly recognition programme
Volunteering day every year with a charitable partner of your choice
Complimentary access to our staff gym
Gleneagles Cycle Scheme to spread the cost of the bike that you really want and reduce your carbon footprint
- About gratuities & service charge:
Gratuities (tips) and service charge (an additional charge added to our room rates and services across the estate that is passed directly to our employees) are paid on a pro-rata basis regardless of your role
It is estimated that in 2023, our full-time employees can expect to receive around £3,500 in addition to their annual salary