Job Description
The Adult Assessment Unit is looking for friendly and enthusiastic individuals to join our team of Clerical Co-ordinators on a full-time, permanent basis.
You will provide administrative support to the reception area in the unit, including the registration of patients, maintenance of patient records, filing, arranging for clinic appointments, answering telephone enquiries and data entry onto the hospital computer systems.
This is an entry-level role where full training will be provided, so while you are not required to have any previous experience, well-rounded IT skills and/or customer service experience will be advantageous.
This post is shift-based and will include some unsocial hours, including nights, weekends and bank holidays on a rolling rota.
- Registration of patients visiting the unit
- Maintaining patient records
- Filing in accordance with department and Trust procedures
- Assisting patient in booking clinic appointments
- Answering telephone, email and face-to-face enquiries
- Data entry.
This is an exciting time for PAHT. Over the next five years we are on a digital transformation journey, leading us to our brand new hospital. You’ll be part of the team supporting our organisation in a diverse and challenging role; a role which can make a significant difference to our patients, staff and the future direction of our services.
Our people demonstrate energy and commitment towards improving the care and experiences provided to our patients and the drive to be an ‘outstanding’ organisation.
It’s never been a better time to join us.
For further details, please refer to the attached job description and person specification, available to download at any time.