Job Description
To provide high quality administrative support to the Ophthalmology Department, working effectively in a team, providing cross cover for colleagues during absence.
To provide typing, administrative and clerical support to ensure an effective and efficient service in line with Standard Operating Procedures.
To help and support the medical secretaries and support the Team Leader to undertake change management.
To be able to work flexibly to meet the demands of the service.
To ensure that patients are treated with courtesy, dignity and respect.
Health Careers |
- Treat others the way you would like to be treated
- To act with professionalism and integrity, being a role model to those around us and ensuring everyone has an equal opportunity.
- Seek out, recognise and value the contributions of your work colleagues
- To be honest and learn from mistakes. Help to create a “no-blame” culture where people feel able to share and learn from experiences together
- Act with professional integrity at all times
- Take personal responsibility and be accountable for your actions
- To work as part of a team demonstrating effective communication and working collaboratively with colleagues inside and out of the department to achieve the team goals
- Show empathy, sensitivity, compassion and understanding at all times
- Listen attentively and respect others in conversations
- Commit to working together with your colleagues to improve the patient experience
- Endeavour to continuously improve and implement change positively. Create a culture of curiosity and openness
The Ophthalmology department consists of 13 Consultant Ophthalmologists, 2 Associate Specialists, 1 specialty doctor and 1 GP practitioner.
There are also junior doctors ranging from ST1s to ST8s including Belgium Fellows.
The Orthoptic department consists of 1 Head Orthoptists and an orthoptist team; as well as Allied Health Professionals and Specialist Nurses.
The department is supported by a Practice Manager, 2 Admin Team Leaders, 2 Eye Surgery Unit supervisors, a team of B3 and B2 secretaries plus B2 receptionists/admissions.
The Ophthalmology service is very busy and the admin teams are key to ensure things run smoothly and efficiently.
It is therefore imperative that each member of the team works well under pressure and as a team player but equally as important that they are able to work independently and prioritise workload effectively.
One of the main rewards of this role is knowing you have made a difference and enhanced a patient’s experience within the Ophthalmology Department.
Why work with us
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.