£13,176 - £13,987 (21.6 Hours per week)
Criminal Justice Team, St. Martin's House, Perth

You will provide support and assistance to Senior Business Support Officers in the provision of an efficient and effective clerical / administration support service within the Criminal Justice Services.

The role will include responsibility for assisting in developing processes and procedures for the purpose of improving all areas of the service.

Requirements

Required personal skills and attributes

Committed to teamwork.

Willingness to share learning, information, knowledge, resources, ideas and opportunities.

Accountable for decisions made.

Embrace and adapt to change.

Continually strive to improve by reflecting, learning and developing.

Good verbal & written communications skills to provide advice, guidance and
information to a range of audiences.

Desirable Experience

Knowledge & understanding of customer care.

Working knowledge of Microsoft software packages, e.g. Word, Excel etc.

Knowledge and experience of office practice and procedures, e.g.,
financial, administrative, operational.

Responsibilities

Main Accountabilities

• Support Service Managers/Team Leaders/Admin Officers in providing an effective and efficient support service within a Criminal Justice Locality.

• Provide an efficient minute taking service to a variety of strategic and operational meetings, such as Multi Agency meetings including MAPPA (Multi Agency Public Protection Arrangement) and HRARG (High Risk Adult Review Group).

• Operate departmental systems including for the input, collation and retrieval of information and carry out searches as required.

• Maintain and utilise other electronic databases for the input, collation and retrieval of information as required.

• Maintain various records, registers and statistical information, both manual and computerised; ensuring financial and administrative procedures are adhered to.

• Operate financial monitoring systems within the office and if required process and handle monies and distribute as appropriate.

• Complete purchase orders and process invoices in preparation for payment.

• Use Microsoft packages to finalise reports, memos, letters and other documents from written drafts, audio tapes or other paperwork.

• Maintain electronic filing systems, including sourcing and retrieval of files, setting up and closing client files.
• Answer telephone calls, directing the caller to the appropriate person or taking messages

• Carry out reception duties ensuring the Council’s Customer Care standards are met.
• Assist with a range of administrative functions conducted within the locality including handling of mail and operation of Multi-Functional Devices and printers.

• Support effective communications and collaborative working between support services and other colleagues within the different localities.

• Assist in the development of communication plans and ensure that Service communications are up-to-date, relevant and where appropriate, utilise a variety of communication channels.

• Participate in a range of team meetings and liaise with all levels of staff, agencies and service users.

• Promote and maintain a highly professional approach in dealing with the public and other agencies, both directly and indirectly.

• Participate in and undergo relevant staff training as required to enhance individual performance.

• Provide cover for the Administrative Officer as and when required.

• Provide cover in other localities as and when required.

Other Duties

The post holder may be required to perform duties other than those given in the job description for the post. The particular duties and responsibilities attached to posts may vary from time to time depending on the requirements of the Service without changing the general character of the duties or the level of responsibilities entailed.

The Individual

If you would like any more information regarding this vacancy, please contact Paulo Pinto, Senior Administration Officer at PPinto@pkc.gov.uk

When completing your application for this post, please ensure that you provide contact details (including e-mail addresses) for two referees. One should be your current or most recent employer.

Please APPLY ONLINE. Facilities are available at all public libraries in Perth and Kinross. If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.

As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.

A healthy work life balance is important to Perth & Kinross Council and we provide supportive management and flexible working arrangements to help you achieve a healthy work life balance. You will have access to training and support for continued professional development.

Some jobs may have been traditionally carried out predominately by one gender, but we would encourage you to apply if you meet the requirements, irrespective of your gender.

Perth & Kinross Council welcomes applications from former armed forces personnel/reservists. Many of the skills picked up during your military career could be transferred directly into a role with local government.

At PKC our values and behaviours influence our work and support us in the delivery of the Perth and Kinross Offer. In your application, and should you be invited to interview, you will be asked to describe situations that support the criteria required in the role and which also demonstrate our values and behaviours. Find out more about PKC and you could soon be joining our team!