Job Description

We're looking for an enthusiastic and flexible Trade Counter Assistant to join our team in Jewson Paignton (TQ4 7EN)!

This role is working with Jewson in Paignton, who are part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.

At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.

Is this role right for me?

This role has a strong focus on customer service at the trade counter as well as supporting in different areas of the branch, so this role is great for someone who loves to build relationships with customers and enjoys a varied role. The person we’re looking for will have:

• A passion for delivering great customer service
• A flexible approach to work; happy to work in various departments within the branch
• A great team player: ready to support colleagues and customers when needed
• A confident communicator, both over the phone and in branch

Hours of Work: Monday-Friday 7:30am-5pm and every other Saturday 8am-12pm

What will I be doing?

A Trade Counter Assistant is an essential role within the branch network, you will build relationships with customers and understand their wider requirements in order to maximise sales growth. You will be in regular contact with our customers and therefore you play a huge part in delivering a fantastic customer experience. In order to support our customers and deliver a great service you will;

• Get to know our product lines and services in order to make the most of all customer interactions in line with our Jewson Values
• Develop great relationships with new and existing Customers (both face to face and over the phone), understanding their needs and providing proactive advice and solutions so that you can deliver the best experience possible
• Use our in-house systems to process customer orders, organise delivery times, and keep customers updated throughout their journey
• Keep the branch looking clean and tidy, to make a great first impression on our customers
• Maintain stock levels, carrying out regular stock counts
• Make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
• Work with colleagues to suggest opportunities for improvement

What will we offer you?

STARK Group are pleased to offer you:

• A competitive salary
• A discretionary bonus scheme
• Opportunities for career progression and development
• 31 days' holiday (including bank holidays), plus the option to buy or sell additional days
• A defined contribution pension scheme
• Great discounts across high street chains, online stores and holiday agents
• STARK Life Assurance Scheme
• Access to a leading health and wellbeing portal

Are Jewson and STARK Group inclusive employers?

The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.

We'd love to hear from you, hit apply and a member of our Internal Recruitment team will be in contact with you.

Job Types: Full-time, Permanent

Benefits:

• Casual dress
• Company pension
• Employee discount
• Free parking
• Life insurance
• On-site parking
• Sick pay
• Store discount
• Wellness programme

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus scheme

Application question(s):

• Please provide a valid email address which our recruitment team can use to contact you for screening.

Work Location: In person

Reference ID: STK00796

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