Job Description
We are looking for a Ward Clerk to join our team in St. Joseph Short Stay Frailty Unit within Stoke Mandeville Hospital
The successful candidate will be welcoming the patients and their families/carers on arrival to the unit, maintaining patient records, supporting the nurses and medical staff in administrative tasks & discharge planning, answering the phone, and liaising with other areas for clerical needs.
The post holder would need to provide a courteous, efficient and professional ward clerk service, making a valuable contribution to support patient care from the time of admission, transfer or discharge. The successful candidates would be the first contact point for all department visitors and members of the multi-professional team, so good interpersonal skills are essential.
We are looking for a well-organised, enthusiastic individual to work within our dynamic team, helping us to ensure our trust care values are met and that care is delivered to the highest standard.
You will need to be able to apply a methodical approach to a varying workload in what can be a fast paced, pressurised environment. You should be self-motivated, have excellent communication/interpersonal skills and have the ability to work on your own as well as part of a busy team where the work can be deadline driven.
Previous NHS clerical experience is desirable and administrative and keyboard skills are essential. The successful candidate will need an excellent telephone manner and must be able to deal efficiently with members of the public and all disciplines of hospital staff.
Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD
What does Buckinghamshire Healthcare NHS Trust offer you?
- As part of our BHT family, you’ll benefit from learning and development opportunities to support your career progression.
- We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
- We provide a range of health and wellbeing services to promote a healthy, happy workforce.
Why work for us?
- We’re committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
- As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
- Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
What do we stand for?
- Our vision is to provide outstanding care, support healthy communities and be a great place to work.
- Our mission is to provide personal and compassionate care every time.
- Our CARE values are collaborate, aspire, respect and enable.
For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.