Location
Salary
Posted on
Reference

Manchester
£26000 - £32000
12/05/2023
NJR13633

PENSIONS ADMINISTRATOR
LOCATION: REMOTE
SALARY: AROUND 32,000 + EXCELLENT BENEFITS

Benefits:
" 25 Days Annual Leave, with the option to buy or sell up to 5 days per year
" Excellent defined contribution pension scheme with up to 12% employer contribution (based on a 4% employee contribution)
" Private Medical Insurance

Our client are a GLOBAL Insurance Broker and also specialise in offering Pensions Advice & Employee Benefits. They currently have on offer a fantastic opportunity for a talented individual to join a high-performing Pensions team. Based in the Scheme Service Centre (SSC) the successful Candidate will be involved in quality service control, maintaining standards, adherence to and implementation of best practice across all SSC processes. You will support SSC client relationships, project budgeting, peer review for and coaching of junior colleagues whilst taking a lead on process improvements for clients and processes and be actively involved in working parties, review and update of SSC process documents (PRM's, Checklists and SOPs) as well as developing/delivering training to the wider SSC team.

What can you expect?
" Take responsibility for the allocation and management of work on the team covering member, client and scheme processes.
" Ensure processes are adhered to and support any review to maintain best practice, drive continual improvement, operational effectiveness and client profitability.
" Support the increased quality of service delivered by continuous and controlled improvement of processes.

Daily you will be responsible for
" Have input in the agreement of overall delivery targets for your allocated schemes/tasks
" Be part of and support any team plans to ensure achievement of the targets for member and scheme event work.
" Coach team members to achieve all scheme event delivery targets based on service level agreements and timetables agreed with clients.
" Develop and maintain a client-specific service delivery and improvement plan for clients, if appropriate
" Where you are the client lead, ensure your knowledge on client needs is up to date and liaise with other team members/teams on on-going client requirements.
" Provide input and be responsible for ensuring targets are met on all SSC processes for your allocated clients, flagging to your Team manager where there are conflicts.
" Ensure all agreed client processes are included on the correct Work Control for your clients at all times.
" Attend client pre/post renewal meetings where these are in place and any Trustee/Client Meetings when invited.

What you need to have:
" Previous DB or DC pension administration experience
" Previous client and trustee liaison experience
" Proven ability to check pensions calculations to a high standard of accuracy
" Full understanding of member calculation processes.
" In depth knowledge of UK pensions legislation.
" Proven ability to communicate with impact to clients, trustees and members

NJR 13633