Davies Group is a specialist professional services and technology firm working in partnership with leading insurance, highly regulated and global businesses. Our team of more than 5,500 professionals operate across the UK and Ireland, US, Bermuda and Canada.

This team is responsible for handling disease claims on behalf of various Insurer clients. Your role will be to provide a quality, proactive, cradle-to-grave claims service on behalf of these clients and in accordance with the insurer’s claims handling philosophy.

You'll have experience in handling disease claims, to include Noise Induce Hearing Loss. Experience of working in an insurance and or legal environment would be expected.

• Establish if cover is in place for the claim
• Record all claims on the digital claims handling system
• Investigate all claims either from the desk or by instructing Loss Adjusters
• Make the decision on liability
• Negotiate settlement of the claim
• Ensure compliance with all legal timescales and client SLAs
• Build relationships with external clients and stakeholders
• Provide referral support to less experienced colleagues (if required)

• Experience of policy wording and terms and conditions
• Knowledge of insurance and the insurance market
• Knowledge of legal principals, regulations, Acts and the like pertaining to disease claims.
• Knowledge of how to value an disease claim
• Knowledge of reserving philosophies
• Knowledge of Civil Procedure Rules and the Claims Portal
• Good communications skills at all levels
• Excellent customer service
• The ability to work as part of a team
• Take responsibility for your own workload
• Must be able demonstrate adaptability and flexibility
• Good planning and organisational skills
• Strong IT skills

• Company Pension and Life Assurance
• Leadership, training & support for professional qualifications
• Development programmes & institute memberships
• Employee Assistance Programme
• Virtual GP and other wellbeing resources and regular company initiatives
• Access to Cycle to Work, Season Ticket Loan and eye test vouchers
• Davies Foundation; regular fun events to raise funds for our charitable foundation
  
  

Davies are committed to being a diverse and inclusive workplace, we welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality and belief (or lack thereof).