Job Title: Credit Controller

Duration: Temp - ongoing.

Pay rate: £11.80ph

Working hours/shift pattern: 37.5 hours per week Mon - Fri 9am to 5pm

Work Address: Glasgow, G2 7AT

WFH/Hybrid/Office based: office based - could go to Hybrid

Job Purpose:

Adecco UK are recruiting on behalf a prestigious client to source a candidate to act as a Credit Controller in the best interests of the Company.

Duties:

• Manage financial accounts of external stakeholders, managing reconciliation and settlement of debtor and creditor ledger balances.
• Record and maintain Business records in line with Company Procedure.
• Escalate any issues with your designated branch to your Team Leader within reasonable timescale.
• Assist with the resolution of unallocated cash, providing constructive feedback on issues which have resulted in mis-posting to unallocated cash.
• Assist business with any queries they have and with the collection process offering support with letters, calls etc.
• Hold regular forums with branches to raise or resolve any issues as they arise.
• Provide updates to Business on outstanding premiums for their branches and deliver a monthly debtors status report to your allocated branches highlighting any potential bad debt risk/issues.
• Facilitate training and support for less experienced members of the team.
• Handle and process payment requests, including production of payment request packages in line with Gallagher policy.
• Comply with AJG Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Whistle Blowing, Treating Customers Fairly.
• Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance, and Gallagher's shared values putting clients at the heart of our business.
• Comply with AJG Professional Standards Manual in accordance with statutory requirements for role with specific attention, but not limited to Whistle Blowing, Treating Customers Fairly.
• Carry out duties following internal policies and procedures in accordance with applicable laws, rules, regulations, good governance, and Gallagher's shared values putting clients at the heart of our business.
• Ad hoc duties as required.

Candidate Requirements:

• Good understanding and working knowledge of Microsoft Excel, Word, Outlook.
• Knowledge of insurance products preferable but not essential.
• Experience of working within a SOX control environment preferable but not essential.
• Previous experience working in Global Financial Services management, insurance preferable but not essential.
• Excellent attention to detail.
• Excellent telecommunication skills or call centre background.
• Excellent customer service focus and empathetic awareness.
• Good communication and interpersonal skills.
• Experience in conflict management.
• Multi-tasking and planning.
• Ability to prioritise workload and plan.
• Experience of operating to strict deadlines MS Office Proficiency.

Adecco is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicity's, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact Joseph Irving