Shape better services as a Finance Administrator

This role can be home based or Home with travel to our Darlington office.

This role is ideal for someone who is studying or in possession of a Finance qualification and are at the beginning of their financial journey.

AAT Study support is available.

You will work within a team in the provision of full lifecycle of Financial Services administration in line with service level agreements and in accordance with legislation, policy conditions, business rules and procedures and within the regulatory framework.

Job title:

Finance Administrator

Job Description:

You will assist the Finance Manager within a team in the provision of Pension Fund Financial Services to designated Pension Scheme Clients.

Key responsibilities

• To work towards overall goals of the team in completing Financial administration tasks and achieving excellent customer service in line with procedural and Service Level requirements
• To provide optimum levels of customer service to clients in terms of quality cost and time.
• Identify and report risks and breaches immediately to line management and/or the Operational Risk & Compliance Department.

Key tasks

• To create and maintain consistent and accurate scheme records and events.
• To work within set key performance Indicators and quality standards and to make every effort to achieve these.
• To provide excellent customer service to all clients, members and third parties in line with service level agreements
• To complete all tasks using current work procedures
• To participate in and promote good team communication.
• To build and maintain personal and performance development records.
• Identify complaints and errors at the earliest opportunity and escalate as appropriate.
• A flexible approach to work at all times and adaptable to varying demands and workloads with a commitment to ensure tasks are completed to deadline.

Skills, Knowledge and Experience

Essential

• Financial administration
• Demonstrate experience of working within a Finance Environment
• Accuracy, attention to detail and quality management
• Microsoft Products
• Maths / English Qualification minimum GCSE Grade C or equivalent

Desirable

• Knowledge of DB and/or DC pension schemes

About Capita Pension Solutions

At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2022 and beyond and in support of that we are seeking applications for two very important roles

What’s in it for you?

• 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
• Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
• Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
• The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
• Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you. For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

To view our Covid-19 and process adjustments information, please visit the Capita Careers site

Location:

Home-Based - GBR

,

United Kingdom

Time Type:

Full time

Contract Type:

Permanent