Inside Sales Manager Job at Merck KGaA Darmstadt Germany, Gillingham

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Job Description

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.

Your role :

The purpose of the job is to develop sales of the assigned portfolio in the assigned territory to achieve quarterly and annual targets, through remote selling activities

The inside sales account manager will perform among others the following activities.


  • Develop and execute yearly territory plan aiming to drive growth in the territory
  • Build and maintain relationships with the assigned customers
  • Perform proactive outbound telephone calls
  • Attend exhibitions and do occasional customer visits (approximately 10 to 20% of time)
  • Identify and develop new sales opportunities in assigned accounts and drive commercial actions aiming to convert them to sales.
  • Promote and introduce to customers our Life Science portfolio, in cooperation with the field sales specialists where necessary.
  • Report the calls and opportunities in the relevant CRM (SFDC) and manage and update the records
  • Send and follow up quotes, contracts & tenders.
  • Implements promotional campaigns at the accounts in the assigned territory, in line with the segment focus topics and marketing plans
  • Maintain detailed customer records in the relevant databases (i.e. SFDC), to ensure that the relevant mailing list and database reflects this information.
  • Support manager in forecasting activities.
  • Collaborate with field marketing, field sales specialists and customer excellence teams to ensure best service to customers and optimize growth opportunities.
Who You Are:


  • Sales Experience or Sales Support Experience in the Life Science arena.
  • University background is valuable although not necessary. Some scientific background is necessary to quickly acquire good knowledge of our products and applications.
  • Highly motivated by a sales, customer and results focused.
  • Excellent selling skills in a competitive environment.
  • Excellent time management and self-organization skills
  • Strong communication (verbal/written), interpersonal, and presentations skills
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!

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