IT Support Job at SCC, Birmingham B11

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  • SCC
  • Birmingham B11

Job Description

About The Role

We are actively building diverse teams and welcome applications from everyone.

Role: IT Field Support Engineer

Location: West Midlands (B, CV, WS, WV postcodes)

Contract Type: Contract (3 months) Friday 09:00 - 21:00, Saturday 09:00 - 21:00, Sunday 09:00 - 18:30

Salary Package: Competitive Daily Rate + Vehicle


Why SCC?

  • An inclusive workplace
  • Excellent package: solid basic and company benefits
  • Hybrid working in line with role requirements
  • Career development and life-long learning opportunities
  • Opportunity to join Europe's largest privately-owned IT Company
Key Responsibilities
  • Attend a range of customer sites to provide high quality support on IT hardware and software products, within the required SLAs
  • Work efficiently and proactively to deliver IT support services to a wide portfolio of customers
  • Using your strong Technical and Customer Service skills, you will ensure that customer issues are dealt with in a professional and timely manner
  • Become a trusted adviser to the customer across a range of technical areas
Key Skills / Experience
  • Experience of supporting a range of PC, Laptop, Printer technologies within a site or field environment.
  • Pride yourself on delivering the highest quality service to the customer.
  • Relish the prospect of the opportunities to train in new technologies and services
  • Possess excellent customer service skills.
  • Have strong communications skills and be a strong team player
  • Hold a full UK Driving Licence
  • As you will be sometimes working alongside our colleagues in the UK Public Sector, you will be required to undertake Security Clearance

About Us

SCC is Europe's largest privately-owned IT business, based out of the new £7m HQ office in Birmingham and we help clients succeed through IT transformation and exceptional customer experiences. We are a business where innovation is greater as we combine unique ideas, people and disciplines. We are a global company that is passionate about IT and where we look to simplify the complex.

We are an equal opportunities employer

SCC is committed to providing equal opportunities and a proactive and inclusive approach to equality and diversity in employment. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic which are defined as sex, sexual orientation, age, disability, gender reassignment, trade union membership or non-membership, marriage and civil partnership, pregnancy and maternity, race and religion or belief.

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