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Job Title
Learning & Development Administrator - 3 Month Fixed Term Contract
Department
People - HL Learn
Office Location
Birmingham or London
Reports To
Learning & Development Manager
Working Hours
35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns and are piloting a hybrid working approach, please contact a member of the recruitment team to discuss further.
Firm Description
Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our 'one team' global approach. Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices in the Americas, Asia-Pacific, Europe, the Middle East and Africa. With a presence in the world's major financial and commercial markets, we are well placed to provide excellent business-oriented advice to our clients locally and internationally. Our people are the key to our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice.
In the UK Hogan Lovells has offices in Birmingham and London. The Birmingham office opened in 2015 and has a number of practice areas including Corporate/Commercial, Disputes, Finance and Real Estate, as well as our Legal Delivery Centre and business services departments. The office has recently trebled in size and moved into a new fitted out space in the Colmore Building.
Department Description
The People team is responsible for all people management activities in the London office in relation to legal staff (including those seconded to clients and international offices), business support staff and PAs.
HL Learn, the global Learning and Development team, is part of the firm’s People function, and headed by the Chief Learning Officer, based in Washington D.C. Teams in each of the firm’s regions (Americas, Asia-Pacific, and EMEA) collaborate on global, regional, and local initiatives.
The EMEA team is based across offices in London, Birmingham, Munich and Johannesburg, and supports the firm’s People strategy through a range of coaching, development programs, workshops, e-learning, and other career development activities.
Role Overview
The Learning & Development Administrator will support the delivery of a large internal training event in the EMEA region. This event will run in-person twice in 2023 for approximately 160 participants. This role will ensure the logistics of the training event are all administered successfully and assist with on-site support during the training.
Key Responsibilities and Accountabilities
- Coordinating room bookings, catering, room set-up, equipment and technology for training events
- Administering the invitation process for large training events including the circulation and tracking of invites
- Monitoring mailboxes, scheduling calendar invitations, and maintaining attendance records
- Updating the internal event website with key information such as agenda and speaker bios
- Supporting with the creation, updating, printing and distribution of materials
- Creation, circulation and consolidation of feedback surveys
- Liaising with external providers such as restaurants, hotels and travel agents to coordinate dinners, accommodation and travel requirements
- Liaising with internal teams such as Security, Catering, Reception and the in-house functions team
- Providing on-site logistical support for training events
- Performing additional duties or responsibilities, which fall reasonably within the ambit of the job description or in accordance with operational requirements
- Specific duties and responsibilities may be reviewed form time to time to reflect changes in personnel, management structure, staff location and services provided
- All members of the firm participate in our Responsible Business program
Person Specification
Qualifications & Training
- Previous administrative experience in Learning and Development, HR or events.
- A good knowledge of the MS Office suite of applications, including Word, Excel, and PowerPoint, and excellent IT skills (Teams, Zoom, interactive software for polling, quizzes etc.)
General Attributes
- Commitment to high levels of client service and ability to work effectively as part of a global team
- Builds and maintains relationships of professional trust and courtesy with colleagues and internal clients at all levels, and with external contacts
- Self-motivated and ability to work under pressure
- High attention to detail and the ability to follow instructions and processes consistently
- Excellent oral and written communication skills
- Exercises confidentiality, tact and discretion
- Reliably and consistently delivers on agreed objectives and commitments
Agile Working Statement
Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.
Equal Opportunities Employment Statement
It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of age, disability, ethnic origin, gender identity, religion, sex or sexual orientation.
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