Traincare Level 3 (Chargehand)
Hackney, London/ Stations
Shift work/ Full Time
Arriva Rail London is part of the Arriva group. Arriva is a leading provider of passenger transport in Europe, employing around 40,000 people and delivering around 1.2 billion passenger journeys across 13 European countries. It is part of Deutsche Bahn (DB), one of the world’s leading passenger and logistics companies.
Our cleaners play a vital role in keeping the Arriva Rail London/ London Overground fleet clean and presentable at all times, which is essential for our trains to run smoothly.
We are searching for three Traincare professionals who live within a commutable distance to our Hackney Stations. Ideally this person will have experience cleaning in a rail setting, as well as management experience.
This opportunity will give you access to:
Free Travel for you and a nominated person at your address on TfL Network - this alone worth total £5,200 per annun- Discounts on European rail services after 1 year of service
- Free travel on Arriva branded rail services around the country
- 75% discount off of season tickets on other Train Operating Companies
- Arriva Village - web based discounts on various products/services on the high street
- Employee Assistance Programme - 24hr helpline, covering a multitude of subjects
- An industry leading salary package.
Within this role, you will be undertaking supervisory assistant duties which are practical to the role and location of work.
Supervision of all out based cleaning activities and arrangements for sites, whilst also assisting the traincare team when necessary.
Monitorisations of performance levels of staff will also be your responsibility within this role, ensuring that all work is in line with company quality standard, reporting directly to the Traincare Level 4 supervisors.
Ensuring safe and on-time train dispatch for ARL train services when required, subject to appropriate training.
You will also assist in ensuring continuous development of train cleaning standards, materials, practices and principles in line with the statutory and safety standards.
Undertaking on board cleaning tasks, turnaround cleaning within a customer focussed environment when needed.
Customer orientated professional who has an understanding how vital the traincare team is for the London Overground.
Any past cleaning and maintenance experience, ideally cleaning for vehicles but not essential.
Experience in working as part of a team, ideally someone who has managed individuals in the past.
Communication skills both written and verbal.
Someone who is safety conscious in the workplace, who ideally has knowledge of statutory health and safety requirements including COSHH (Control of Substances Hazardous to Health) - desirable not essential.
At Arriva we acknowledge the importance of our people's diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success..