Description

As we continue to expand, we have an opportunity for experienced RTA Claims Advisors/ Paralegals to join our Legal Services Unit.

As part of the Claims Technical & Central Services team, you will be responsible for managing litigated claims that have been brought against AXA/and or its policyholders.

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at one of our office locations, visiting clients or attending industry events. The Legal Services Unit are based out of our Gloucester office so there will be a need to travel for collaboration dependent on business needs.

What you'll be doing:

• Handling a portfolio of defended litigated claims.
• Negotiating claims whilst keeping indemnity spend and lifecycles to a minimum.
• Coordinating/preparing statements and briefing counsel.
• Managing customer expectation throughout the lifecycle of the claim.
• Making an appropriate contribution to department e.g. knowledge sharing, training, personal development etc.
• Complying with the required standards for internal procedures.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.

Qualifications

What we’re looking for:

• Law degree and/or litigation or claims experience desirable.
• Knowledge of the Court’s procedures, with good working knowledge of the Road Traffic Act.
• Good working knowledge of the Civil Procedure Rules and knowledge of Injury, Hire/Credit Hire.
• Ability to operate with a high level of independence, combined with an awareness of the boundaries of own expertise/authority.
• Team oriented with an experience of and a willingness to mentor, coach and supervise less experienced members of teams.
• Strong communicator with an ability to develop relationships and influence at all levels.
• Strong organisation skills to ensure a pragmatic and methodical approach to handling a variety of claims simultaneously, through an IT case management system.
• Ability to handle a complex and constantly changing workload, work under pressure whilst maintaining the required quality.
• Enthusiasm and integrity, with strong and confident decision-making skills.
• Courage to challenge the norm and share alternative solutions.

As a precondition of employment for this role, you must be eligible and authorized to work in the United Kingdom.

What we offer

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary of up to £30,000 dependent on experience
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• 25 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 3 days leave
• AXA employee discounts
• Gym and Retail benefits

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to Rianna.caira@axa-uk.co.uk.

#LI-Hybrid

About AXA

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference.

Proud to be part of the AXA Group, a global insurance brand and a worldwide leader in financial services, AXA Insurance businesses employ over 5,500 in a network of offices across the UK. Our expert teams care for a huge range of customers, helping them protect their cars, homes and businesses against life’s uncertainties. Whether bought directly, through brokers or through a number of corporate partners, our market-leading products are trusted by millions.

AXA Retail helps people live the life they love, knowing we’ve got their back, at home and on the road. Our people are vital to us becoming more digital, faster and easier to access. We’re a dynamic team of experts completely committed to making sure our customers ‘get back to the good stuff’ when the unexpected happens.