Adecco are recruiting right now for one of our key multi-national corporate clients working within a busy print room in Manchester. Working Monday to Friday 9am-5.30pm £12

Major Responsibilities

• Ensure an efficient operation of the service delivery unit by maintaining Xerox governance standards
• Plan and control the production of print work by fully utilising the equipment and resources to hand. Producing work by the most economic method, ensuring maximum profitability is achieved and customer requirements are met
• Implement effective workflow processes and strategies developed with the client in partnership with the GDO team
• Approve and manage holidays for team
• Working across print & mail departments as and when required
• Contribute to the management, coaching and development of relevant team members
• Ensuring the client's service requirements and SLAs are understood by the whole team and implemented
• Supporting operational team to achieve SLAs
• Track the performance against SLAs and KPIs (e.g. value add, cost savings, conversion to digital, rationalisation, consolidation, VAT savings etc.)
• Provide timely, accurate and relevant management information
• Carry out quality checks to ensure quality standards are maintained
• Liaise with key customers and suppliers
• Manage 3 rd party contracts and develop good working relationships
• Help maintain and develop revenue by providing the full range of services to meet customer requirements and identifying opportunities to extend or introduce new services
• Involvement in issue resolution for internal and external issues
• Ensure the feedback from the customer is communicated to the team and changes to delivery strategies are implemented where required

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser https://www.adecco.co.uk/candidate-privacy

To speak to a recruitment expert please contact lynsey wilding