Job Description
NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
**Please note: we anticipate a high level of interest in this position and may close the vacancy early once a sufficient amount of applications are received. Therefore, please make sure you complete and submit your application at an early stage**
The remit of this post is to support the waiting list manager with the management of the Diagnostic waiting list ensuring achievement of national and local targets set by the Scottish Government, be responsible for the safe and timely booking of the patient for the Diagnostic Procedure.
Responsible for the management of the waiting list co-ordinators (21 wte) and waiting list assistants (3 wte) and ensuring the provision of an effective administrative service in relation to Waiting List management. The post holder has no budget responsibility but needs to be aware of the resources available and the need to work within the financial envelope.
To provide an efficient booking service for the patient to support the patient journey.
To manage referrals to external hospitals providing additional capacity in line with agreed protocols.
Prompt and accurate input of patient details to the Diagnostic waiting lists and booking of patient
Ensure confirmation of booking to reduce DNA rate and maximize Out Patient theatre utilisation
Ability to demonstrate excellent team working skills
Ability to demonstrate integrity sound judgement when dealing with sensitive and confidential issues
For further information on what is included in the role and what skills/experience are being looked for, click on the links at the bottom of the screen to the job description and person specification. If after reading this information you have any questions please contact Jackie Graham on Jackie.graham@nhslothian.scot.nhs.uk
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