Job Description

Transition Manager- FTC

Milton Keynes

For more information on salary and our excellent benefits – please contact the recruitment team for this information. Although we don’t advertise our salaries, you won’t be disappointed!

​

Job Description

We're looking for an ambitious Transition Manager to join our dynamic team! In this role, you'll have the exciting opportunity to work alongside our Key Account Director as we develop and lead a series of transformation and transition programs to elevate our service delivery to the client. You'll be a key player in helping to embed the ISS strategy and associated products and platforms, working closely with other members of the account Senior

Leadership team to ensure our client's needs are always met.
As the owner of our client-focused transition programs, you'll be at the forefront of our efforts to evolve our service offerings to meet the changing needs of the Banks estate. This is a role for someone who thrives in a fast-paced, dynamic environment and loves the challenge of driving change and innovation.

So, if you're a strategic thinker with a passion for transformation and a talent for delivering results, we want to hear from you! Join our team and help us take our service delivery to new heights. With ample opportunities for growth and development, this is the perfect role for someone who wants to make a real impact and shape the future of our organisation.

​

Key Responsibilities​

• Working with key stakeholders in the Senior Leadership team and client team, you will lead a series of programmes to develop and improve Service Delivery for the client, with a key focus amending delivery across all functions to align with their new property strategy
• Lead the project to further integrate the Santander account with colleagues in ISS Operational Performance to embed new products, platforms and strategies
• Working with the Key Account Director and Operations Director, you will lead the development of the Operations Team in the implementation of the above, with co-ordination across commercial and operations teams
• Ensure the mobilisation of the clients new multi-million pound UK Head Office is managed through to completion and transition in the BAU Operational teams. Build relationship with sub-tenants so that ISS can explore further business opportunities
• To lead the rollout of client specific programmes, working within our Operations framework

Professional and personal competencies/qualifications​

• The job holder should have been educated to at least degree level or appropriate professional accreditation (PMP, Prince2 Practitioner or equivalent)
• Proven experience with Programme or Project Management, preferably in the FM industry
• Experienced in the use of Programme and Project Management tools such as MS Project, or equivalent to an advanced level
• Demonstrable understanding of commercial contracts
• Proven ability to build successful stakeholder relationships, manage their expectations and act as a trusted source of advice
• Exceptional written and verbal communication skills
• Strong data analysis, report design and presentation skills

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

If you have any further queries regarding this role, please contact the Resourcing Team on 0330 311 2739

Job Types: Full-time, Fixed term contract

Schedule:

• Monday to Friday

Work Location: In person

Reference ID: 108024

Similar Jobs