Job title: Co-ordinator
Team: Service Assurance
Location: Flexible with Edinburgh, Glasgow, Dundee, or Aberdeen with home working options
Salary: £32,801
Hours: Full-time – with flexible working options considered
Status: Permanent
Closing date: 31 May 2023
Job ref no: R00429

You’ll be part of the delivery of our new Digital, Data and IT Strategy – involved in all areas of our Technical Operations activities, including cyber security, digital and website assurance, business continuity processes, and maintaining our information asset register. You’ll work with many different areas of the business, designing and delivering new systems as well as decommissioning legacy systems – picking up skills in a growing area along the way.

You’ll be the first point of contact to help colleagues and external partners who are involved with set-up, changes or close down of digital services, both internal and customer-facing.

Your responsibilities will include:

• Managing team mailboxes and the Scottish Enterprise Business Support group requests. You’ll be the first point of contact for Technical Operations.
• Liaising with suppliers and internal colleagues as part of the assurance, security and management of our digital services.
• Applying the Scottish Government Digital Scotland Service Standards to new and existing digital services.
• Planning, organising and supporting delivery of our mandatory cyber security training.
• Preparing communications to support and raise awareness of our work.
• Collaborating and engaging at all levels to plan and support the maintenance of our Information and Systems Asset Register.
• Completing compliance checks across our public facing assets.

You will have excellent communication skills and will be eager and willing to learn new skills to better support Scottish Enterprise in our digital delivery. You’ll have an analytical mindset with strong attention to detail but also awareness of the bigger picture to manage and prioritise activity. A customer centric approach is essential.

Your skills, abilities and experience should include:

• Confident communicator with excellent written and verbal communications capabilities
• Understanding of digital service design and their benefits and impact to SE and customers
• Comfortable self-managing to deliver on competing demands, according to priorities
• Able to collect information and make decisions that are supported by evidence

Ideally, but not essentially, you’ll also have:

• Experience preparing and providing management reports
• Knowledge of agile project delivery techniques
• Collaboration and stakeholder engagement skills

If successful, you'll gain access to the following benefits:

• Membership of the Scottish Enterprise Pension and Life Assurance Scheme – a pension based on your final pensionable salary, flexible retirement options and generous life assurance cover
• Up to 43 annual leave days a year (including public holidays) with the opportunity to buy additional holidays
• Flexible working arrangements
• A health cash plan
• Our Employee Retail Benefits Scheme
• Our Employee Assistance Scheme

Interview dates

Being part of Scottish Enterprise means being open to new ideas and trying different ways of working. We support each other to reach our full potential. We celebrate shared success and learn together when things don’t go so well. And we always treat each other fairly, with respect and understanding. Together, we are the difference.

Apply now to keep building your future with us

At Scottish Enterprise, we’re proud to celebrate difference. Diversity of experience and thought is vital to the success of our vision for the future of every community across Scotland. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.

We commit to providing any reasonable adjustments required, not only during the application and assessment process but throughout employment with us.

We have the following networks which are open to all colleagues to help drive inclusion, Disability Positive, Gender Balanced, Multi-cultural, Multi-Generational and Pride (LGBTQ+).