Providers of private luxury at-home care; supporting our clients to live independently in their own homes - just how they want to.

Job Purpose

To ensure timely recruitment of high-quality caregivers with focused and effective strategies for engagement and retention.

To promote Home Instead as an employer of choice in the local community.

The Role

Recruitment

• Encourage and lead the development of networks in the local community and ensure regular community events planned throughout the year to promote Home Instead as an employer of choice.
• Lead all aspects of recruitment activity ensuring compliance with Franchise Standards and regulatory requirements through effectively management of the CAREGiver Experience team.
• Ensure recruitment strategies are in place, including creative recruitment campaigns, proactive sourcing of CAREGivers through various means and interesting, innovative, and timely content for social media.
• Ensure the accuracy and integrity of recruitment related information using the SmartRecruiters Applicant Tracking System (ATS) and all key players understand their responsibilities.
• Monitor ratio of CAREGivers to clients, building a robust talent bank and drive communication between the recruitment and scheduling team.
• Support the creation of a succession plan to support future business growth.

Recruitment of new CAREGivers

• Target +4 net CAREGivers recruited each month
• Post on Smart Recruiters to attract the right candidates
• Post on FB and social media to attract candidates
• Attend events in the community to attract candidates
• Network where appropriate to attract candidates
• Advertise in local magazines / display posters locally to attract candidates
• Manage ads and candidate applications through Smart Recruiters
• Respond to new candidate applications through the SR App which at times may be outside of usual office hours
• Call previous applicants and encourage them to pop in for a chat
• Invite new applicants in to meet and be flexible with timings if needed ie outside of usual office hours
• Complete ‘interview’ paper work when they pop in
• Ensure application form is completed correctly: 10 years of work history or signed to say not work for example, 2 professional references / 2 personal references
• Select candidates for induction
• Ensure Smart Recruiters system is up to date with candidate progress
• Attend the induction learning and development train the trainer so that you can deliver some module of CAREGiver induction

Live In Care

Support the Live in Care Coordinator to:

• Build a pool of Live in CAREGivers +2 net gain to the pool monthly
• Regular communication with the LIVE IN pool – via newsletters – updates on new packages starting
• Ensure we have a team ready to action within a weeks notice. ( Understanding their availability for placement)

CAREGiver Retention and Relations :

• Ensure we have a star caregiver / client team of the month which is recognised and appreciated
• Ensure CAREGivers great work is recognised on Social Media Platforms
• Organise the monthly CAREGiver drop in
• Organise the quarterly CAREGiver team meetings
• CAREGiver news letter and updates.
• Ensure CAREGiver birthday cards are sent and be aware of other events that may be important to them to ensure they feel appreciated
• Spend an hour a week – just calling round – just because to give ‘an hour of love’

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.