Are you looking for a career in IT but need a little help getting started?
Digital Services Operations are pleased to be able to offer an exciting opportunity. We are seeking a Service Desk Analyst to work within our Service Desk Team supporting various digital systems across the organisation.
This entry-level role is aimed at discovering talented applicants new to the IT industry and is best suited to enthusiastic customer service orientated individuals with a basic knowledge of IT who want to develop their skills in a fast-paced, dynamic support environment.
As part of the Service Desk Team you would be front line telephone support to internal users of our Trust's digital systems, resolving issues at the first point of contact where possible, and escalating to the appropriate support staff where necessary.
You will be gaining IT knowledge and exposure to a wide variety of IT Systems and technologies. Full on the job training will be provided.
Interview date: 9th June 2023
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