Contents
Location
About the job
Benefits
Things you need to know
Apply and further information
Location
About the job
Thank you for your interest in the post of Retail Cashier Assistant with Historic Environment Scotland, based at Edinburgh Castle. This is a permanent and pensionable appointment.
You will be responsible for dealing with cash within the Cashier team for both Admissions and Retail. You will deliver the highest standards of visitor experience across all areas of Edinburgh Castle, working within the retail shops and engaging with visitors.
Overview of the Post and Information about the Team
As a member of the Retail and Cashier team at Edinburgh Castle, you will play a key role in ensuring the banking is prepared for uplift, floats are made up as well as ensuring that visitors have an enjoyable and informative visit.
As well as being able to demonstrate excellent customer service skills, you should be confident passing on your knowledge about the site to diverse groups of people and be comfortable using the till system for the processing of retail sales. No two days are the same, and we are looking for someone who will enjoy both the challenges and rewards of working at this historically important monument.
This post involves working on a rota of 5 over 7 days.
Key responsibilities, duties, and objectives
Post Competencies
You will be assessed against these competencies during our selection process.
Core Competencies:
Guidance on completing the application can be found in the ‘Guidance notes for applicants’ document, which we recommend that you read in conjunction with this Job Description.
Knowledge, skills and experience
You will be required to demonstrate that you meet the requirements and qualifications below as part of the selection process.
Essential requirements:
Desirable requirements:
Benefits
What We Offer
We welcome applications from all nationalities, assuming that they have the right to work in the UK: applying for a job with us could open the door to a unique work environment. It will give you job satisfaction and excellent development opportunities, plus a competitive salary, 25 days paid holidays (rising to 30 days after 3 years’ service) and 11.5 public holidays a year – pro rata for part time staff.
In addition we offer a great benefits package to our employees which includes:
Health and welfare
We offer you access to:
Staff discounts
You will receive:
Season tickets
You can receive an advance to help with the cost of buying an annual season ticket for travel between home and work. The advance is then repaid from your salary over the life of the season ticket. Available to all permanent and fixed-term staff.
Things you need to know
You can apply on-line by visiting our website at https://applications.historicenvironment.scot/
Guidance on completing the application can be found in the ‘Guidance notes for applicants’ document, also available at the above website, which we recommend that you read, in conjunction with this Job Description.
Your application must arrive by the advertised closing date. Please note that when applying online, we will only be able to see your application once you fully submit it.
HES is committed to making reasonable adjustments and is happy to answer any questions you may have about the recruitment process in order that you can identify any adjustments that may be required.
Please contact us if you need a copy of the job description, person specification and/or application form in an alternative format, or if you require any other adjustments because of a disability.
If you are unable to complete an online application form, please email edinburghregionrecruitment@HES.scot, quoting the job title and recruitment reference, and we will arrange for an application form to be sent to you.
Please note that, as we operate an electronic recruitment system, we will contact you via the email address that you provide in your application to inform you if you have been selected for interview.
For further information about the post, please contact Elizabeth Martin, Security & Control Manager at elizabeth.martin@hes.scot.
HES is committed to not only avoiding unlawful discrimination against people with protected characteristics under the Equality Act 2010, but also to positively promoting equality and doing more than equality law requires.
We welcome all applicants from under-represented groups within HES. We know from our equality monitoring that we need to increase our diversity in terms of ethnicity and disability. We also want to address occupational areas where the ratio is disproportionately in favour of women or men. We ask all applicants to complete the Equality Monitoring section of the recruitment paperwork to help us pursue a diverse and inclusive workforce. In support of our Gaelic language plan we welcome applications from Gaelic speakers.
This job is broadly open to the following groups:
Apply and further information
Job contact :
Recruitment team
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