Salary and Benefits:
26 days holiday, including your Birthday off, company pension, dental plan, exam support and career progression, employee assistance programme plus other excellent benefits you’d expect from a leading global organisation
Our opportunity:
Our Property Claims Handler opportunities are ideal to specialise within a well-established and highly successful Global organisation. We also offer career development with full exam and study support, promotional opportunities and a fully inclusive culture
What you'll be doing:
You’ll be supporting our valued clients in proactively handling a range of Property claims. These include buildings and contents and range from fire to theft, escape of water to subsidence.
With your role, you’ll be speaking with the insured, third parties and suppliers to gather all information about the claim, checking policy information and cover. Some claims may require management and monitoring of external service suppliers and further investigation in partnership with your colleagues in specialist areas of the business depending upon the nature of each claim
It’s essential that you’ll put yourself in the shoes of the policy holder, appreciate each situation differently by investigating each claim with tact and a calm manner, establishing the facts, policy details and work towards a resolution in partnership to support claims settlement in a swift and timely manner.
About you:
We’re looking for talent: problem solvers who relish challenges and provide solutions. Candidates that are keen in developing client servicing skills. Previous Property Claims handling experience is preferred, but we’d like to hear from you if you have a similar commercial claims background. Additionally, we’d like you to have:
- Good negotiation skills – for arranging appointments, negotiation settlement, explaining information
- Knowledge of the claims process and information that needs to be gathered, assessed and reviewed
- Strong relationship building skills – engaging with all parties, providing support and help when it’s most needed
- To understand what matters to the customer and to put this first – putting yourself in their shoes
- Good IT skills, with a keen eye for detail
- Ideally hold an insurance qualification, but we’ll support and fund you to gain this if not
- Flexibility in travelling on adhoc occasions for training and meetings
Due to the nature of our work, this role is subject to a satisfactory DBS check
Equal Opportunities:
Crawford & Company actively supports Equal Opportunities and embraces Diversity and Inclusion. So what are you waiting for? Apply today, we’re looking forward to your application.