Customer Advisor

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Salary Package: £20000 - £22000 per annum
Location: Portsmouth, England
Consultant: Sian Cox
Posted: 12/05/2023

Description:

We are working for a UK leading business that offers digital to embroidery printing solution. We are recruiting for a Customer Advisor that comes with a Graphics or Textiles or Print background, and the the role is working with a business that sells embroidered, printed items. Your background in a Graphics, creative design will be perfect for this position.

The Customer Advisor position will require you to test, trouble shoot and train customers on all equipment that they sell as well as helping them to understand what else they can use the machines for! So coming with a background in Graphics, Textiles or Print will mean you are able to understand the machines and their needs.

As a Customer Advisor your role will range from a quick call with the customer, to virtual training through to printing samples and offering different sample options through your knowledge of fabric.

In this Customer Advisor customer focussed role, after the right amount of training, you will be able to:

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  Sample test and experience with new products to create amazingly designed finished products that show off our equipment
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  Perform online installations of printers and software
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  Offer training, troubleshoot and support customers on the their equipment
• 
  Support sales teams n demonstrations of the equipment

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and ability to perform the duties of the job.