At Menzies Distribution we have been delivering across the UK since 1833, we can reach areas that others cannot. Today, we are Logistic UK’s most innovative business of the year, with a strong focus on the future, sustainability, and innovation – We keep moving forwards.

As a result, we are currently recruiting for a highly experienced Debrief Clerk to join our Wakefield depot. The main purpose of the role will be to complete general administrative duties, de-briefing with drivers & supporting with ensuring all aspects of H&S Policies are adhered to at all times.

4 on 4 off - 7AM until 7PM

Debrief Clerk duties:

• Answering inbound telephone calls, assisting customers with enquiries, and adhering to depot KPI's
• Assisting drivers with locating addresses and providing delivery instructions
• Assisting customers and providing excellent customer service
• De- brief drivers on performance ( delivery’s and collections ) and challenge any poor performance and apply time scales for improvement
• Ensuring contractor paperwork is completed
• Basic administrative duties
• To implement the Health and Safety Policy, ensuring and maintaining a safe working environment at all times
• To implement the Security Policy ensuring and maintaining a secure passage of goods for the customer
• Carry out such other duties as may reasonably be requested by the Management or the Shift Manager
• Be Computer literate
• Report daily into managers at the start of the shift and again at the end regarding driver performance issues and action taken
• Manage drivers compliance Vs Daily targets
• KPI reporting
• Minimise agency & corrolate time sheets

Our ideal candidate:

• An understanding of transport legislation and logistics operations
• Experience of working in a transport/logistics environment
• Able to react quickly to information, helping solve any challenges to routes
• Experience using in-house transport management systems is an advantage

Our benefits:

• 31 Days Annual Leave (Pro-Rota)
• Pension Scheme
• Life Cover
• Cycle to Work Scheme
• Eye Care