Leaders Romans Group are looking for a Outbound Call Handler to join us on a permanent basis within our Call centre Team, based at our Head Office in Crowthorne House, Wokingham.

Due to the location of Crowthorne House, a full UK driving licence is required.

In these roles, day to day you can expect to:

• Achieve personal and team targets
• Communicate with new and existing clients
• Respond to customer enquiries and arrange market appraisals.
• Sell company products and services in a professional manner
• Contribute marketing ideas and support related initiatives
• Provide excellent customer service
• Answer telephone calls and handle live chat queries

To be considered for these roles, you will need the following skills (no previous experience is required):

• Be calm, motivated and highly organised
• Possess strong influencing and customer service skills
• Possess an exemplary telephone manner
• Be comfortable working in a target driven role
• Show empathy at time when needed dependant on the call
• Have a full valid UK driving licence
• Fluency in English is Required

Working Hours:

Monday-Thursday 9:00am-6:00pm Friday 9:00am-5:30pm and 1 in 3 Saturdays 9:00am-1:00pm with half day off in lieu..

By joining Leaders Romans Group, some of the benefits you can expect to receive are:

• On Target Earnings £25,000 - £30,000 per annum

• Uncapped commission, with guaranteed commission for the first 2 months

• 22 days annual leave (plus bank holidays increasing by 1 day each year, up to an additional 5 days of leave

• LRG Extras – staff discounts with a wide range of retailers

• Free 24 hours employee assistance programmes

• Staff discount on property and financial services

• Salary sacrifice pension

• Eye care vouchers

• Family friendly Maternity, Adoption, Paternity and parental bereavement policies

• Regular award and recognition prizes to be won

• Refer a friend bonus of up to £400

• Support and investment on gaining professional qualifications to encourage your long terms goals

Should you have any more questions at all, please do not hesitate to contact our recruitment team on 01903 890047 or email us via recruitment@lrg.co.uk.

Due to a high volume of applications received, we are unable to contact each applicant individually regarding the status of their application

We do not accept speculative CV’s from agencies

Leaders Romans Group are an equal opportunities employer who value diversity and inclusion. We encourage applications regardless of sex, race, disability, age, sexual orientation, gender status, religion or belief, marital status or pregnancy and maternity. If you have a special need that requires accommodation during the role or the recruitment process, please let the LRG Recruitment team know and we will be happy to assist.