Job Description

Nuneaton

£17.18 Per Hour

Job Purpose

To provide an effective tenancy management service to customers whilst ensuring they adhere to the terms of their tenancy agreement.

To provide a pro-active and customer focused tenancy management service; predominantly within a geographical area.

To ensure the delivery of an accessible housing service to customers that fulfils its legal and contractual obligations on its estates.

Main Activities

To be responsible for a range of tenancy management duties including; Sign up’s, property inspections for tenants giving notice, completing a transfer or mutual exchange, carrying out post tenancy visits to new and transferring tenants, accompanied viewings, investigations for tenancy amendments and managing the conversion of Introductory tenancies to Secure tenancies.

Responsible for the enforcement of tenancy agreements taking the necessary actions where tenants breach their agreements such as the service of Notices and applying for Injunctions.

To work closely with the Anti-Social Behaviour Officers to ensure that evidence is gathered in respect of potential and ongoing Court cases and Injunctions.

To work with other housing teams to ensure void properties are let in accordance with the Council’s targets.

To carry out routine inspections of estates, including liaison with the estate caretaking team and other teams within the Council.

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