Job Description
Overview / Responsibilities:
Wood is currently looking for an Operations Manager to join one of our key service lines within our Operations Business Stream. The Operated Assets Service Line is an exciting and expanding area of our business, providing critical operations services to the energy sector – including duty holder, managed service and TAR delivery – for 10 UK customers. This specific role will be managing a contract which is in the early stages of a 5 year agreement to provide integrated services and will now encompass a modifications and repair order scope under the contract umbrella. This is an excellent opportunity to join the O&M leadership team within the Operated Assets service line to lead the Spirit contract and take on the mantle of delivering continued service excellence to our customer. If you are looking for a role where the secured pipeline of work is extremely stable and are a strong people leader with great inter-personal communication and influencing skills then this could be an opportunity for you.
What Wood can provide is an opportunity to develop internally with clear development goals which put you in the driving seat - this role is only available due to internal promotion. We can also offer Hybrid working to suit your needs with a minimum of 2 days of your working week being able to be WFH if you so wish. The role will predominantly be based in Aberdeen with occasional travel down to Barrow where one of the assets are based - an onshore terminal. Finally we offer many additional benefits which can be flexed to suit your individual needs.
The key accountabilities within the role fall under three key drivers:
Operational Delivery
- P&L responsibility with associated commercial and financial accountability including revenue delivery, margin and overhead management, budget and forecast determination and attainment, risk and opportunity reviews, cost controls, accounts payable/billing and cash collection
- Ownership of HSSEA matters across contract, ensuring values are delivered and adhered to whilst also leading and focusing he team in terms of continuous improvement.
- Provide tactical direction to operational delivery teams
- Ensure robust business continuity and disaster recovery plans are in place
- Manage staffing levels and day to day employee relations
- Serve as consultant or PM as appropriate
- Maintain operational integrity and excellence, ensuring robust governance, subcontractor management and performance reporting
- Establish and implement policies, and ensure appropriate governance mechanisms for continuous monitoring of their proper implementation
- Ensure our people and the worksites at which they operate are safe and well managed
- Support resolution of any legal claims in collaboration with legal and other relevant functions
- Pursue and develop opportunities for innovation, such as digitalisation and technology use, workshare and high value engineering centres, to bring value to Wood and customer
- Participate in technical audits and peer reviews as required
Business Growth
- Deliver growth in the areas of responsibility through close collaboration with Business Development. Develop and own business plan, and drive sales, bid and tender activity
- Assist with developing and delivering a robust business plan, whilst driving and supporting corporate initiatives, ensuring company values are at the core of all activities
- Expands the company’s business in the area served, directs local business development programs, proactively identifies new opportunities and supports / leads bid and tender activity as appropriate
- Oversees proposals and call-offs (may be individual projects) within delegation of authority, ensuring compliance with contracting policy and standards of ethical conduct
Leadership
Is a champion and role model for ethical behaviour and compliance with applicable laws and
policies- Support and lead a delivery and support team including accountability for recruitment, selection and development of talent, ensuring effective performance and capability management, acting as a coach/mentor and encouraging and supporting open and effective communication to optimise delivery of objectives, maximise team performance and achieve continuous performance improvement
- Responsible for ensuring competence of employees in area of responsibility to carry out assigned
duties
- Ensure day-to-day operations maintain a continued alignment with overall corporate policy,
strategy and direction
Skills / Qualifications:
Qualifications:
Degree qualification in Engineering, Scientific Discipline, or related technical field OR degree qualified in a commercial/business discipline with significant experience in a technical organisation.
Knowledge, skills and experience
- Track record of successful operational delivery within relevant industry sector
- Broad understanding of the industry and networking capability
- Experience of customer facing communication
- Strong relevant technical expertise or commercial/business leadership of a technical organisation
- Understanding of management systems
- Knowledge of current QHSE and other legislation as applicable in the industry
- Team building skills – motivating people, pro-actively enabling cross functional best practice
- Ability to lead change programmes
Personal attributes
- Safety focused with an uncompromising approach to risk management. Places the welfare of both internal and customer employees at the top of the agenda
- Passionately pursues and supports, demonstrate and embed company values.
- Strong influencer, negotiator and mediator
- Flexible to respond and adapt in agile ways to changing internal and external context and customer needs
- Decisive, with ability to make decisions and follow through, ensuring learnings are captured
- Exceptional communicator both verbally and written
- Strong team builder, listens to needs of team, and capable of identifying and adopting best practices to engender a spirit of cooperation and energise people toward optimum performance. Pragmatic in approach with a strong commercial bias and ability to balance commercially with operational excellence
- Customer focused – develops sincere and open relationships with customers, current and potential; listens to customer needs and constantly striving to exceed expectations and add value
- Entrepreneurial approach - ability to identify opportunities
- Ability to make decisions and follow through, ensuring learnings are captured
- A motivated self starter, who can self-direct when required, able to use own initiative and have autonomy to make appropriate decisions but also know when escalation is required
- Critical thinker with problem solving abilities
Company Overview:
Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. www.woodplc.com
Diversity Statement:
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.