Job Description
What's involved with this role:
Temporary PT Library Assistant/Admin
Reference no: Hillingdon RQ904830
Pay Rate: £13.25 per hour PAYE
This opening assignment is for 3-4 months The purpose of the role is to undertake the routine tasks required to ensure the efficient and smooth operation of the library, serving customers and promoting the service to the local community within the context of the library service plan.
Key Responsibilities:
- Operate the library computer system to process the circulation of items.
- Register and induct new members to the library service and to maintain and
- update membership records, ensuring compliance with General Data
- Protection Regulations at all times.
- Answer enquiries from the public relating to the stock and facilities of the library.
- Assist the public with their information enquiries using a range of hard copy and electronic resources, referring on to other staff when necessary.
- Collect fees and charges in accordance with library regulations.
- Shelve returned items and tidy shelves, maintaining displays of books and other items and ensuring a high standard of presentation within the library.
- Operate any relevant machinery in the library, e.g. Photocopier, fax, PCs, coffee machines, scanners and printers.
- Undertake ongoing training as required to ensure the service provided to the public is of the highest standard.
- Work at any library in the borough as required to keep key service points running, including relocating within the working day.
- Observe correct health and safety policies to ensure the safety of staff and visitors to the library at all times.
- In the absence of an on-site manager, to act as a keyholder to open and/or close the library, and ensure services are delivered to residents.
- As required, to prepare the cash float and the daily reconciliation of income.
“Role Requirements” – to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria:
Qualifications:
- English A-C GCSE or equivalent.
Experience:
- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Paid or voluntary experience of face-to-face customer contact with a diverse range of adults and children.
- Experience of working in a team dedicated to frontline service delivery.
- Experience of working calmly, quickly and accurately under pressure.
- Experience of speaking to large groups, delivering talks, presentations etc.
- Experience of engaging with children, young people and people with disabilities in individual and group settings.
Skills & Abilities:
- Ability to work the days and shifts as outlined in the advertised work pattern for this post.
- Ability to move and transfer books onto a trolley and from the trolley to book shelves. This involves bending, stretching, pushing and carrying.
- Ability to file in alphabetical and numerical order.
- Ability to work in any location in the borough as required.
- Ability to communicate clearly and to a high standard with customers and team members verbally (in person and on the telephone) and in writing (via letters and email).
- A thorough understanding of the aims of a public library service, and what the library service offers.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
NB: Please feel free to apply to us direct via jobs@tclrec.com by quoting the job reference and job title exactly. SEE DETAILS AT THE BOTTOM OF THIS AD.
If you have previously applied to one of our vacancies and have already sent the required supporting documentation to us, please make this clear when you re-apply as this will help speed up your application.
To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF
If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.
Please quote the Job Title & Vacancy Reference No. in your application, or we will be unable to match your CV to the role being applied for.
Other “Essential Requirements” – Please check to ensure that your CV addresses the following items:
- Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short notice.
- Please refer to the Role Requirements section above - your CV must address the requirements listed.
Other preferable/desirable details to include on your CV, if applicable:
- Any local authority/public sector experience
- Any relevant qualifications held or being studied for.
S If you would prefer to send a CV straight to us rather than by way of an on-line application, you are very welcome to do so via jobs@tclrec.com but please quote both the job reference and job title exactly as they appear below:
Job Ref: Hillingdon RQ904830
Anticipated Length of Assignment: Unless otherwise stated (we do carry the occasional permanent vacancy) all of our roles are technically temporary, though opening assignments can be and often are, extended by clients on a longer term basis and can sometimes become permanent.
Please do try to resist contacting us with requests for progress updates. We really do read every CV sent to us. All applications will be acknowledged by a human, not a robot, provided the job remains live and provided your CV meets the “Essential Requirements” listed. Please note that we do our level best to take down ads as soon as roles have been filled. We are not in the business of harvesting CVs.
Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary.