Can be based in either London, Bristol, Birmingham, Manchester, Leeds, Sheffield or Newcastle
As a Sales Engagement Professional you will be supporting a range of workstreams in delivering the design, development and implementation of policies, processes and working methods, progressing the BT Group's change agility and capabilities. You will be working on an extended migration programme to plan and execute sufficient migration activity across all our segments. This will be in order to achieve the optimum customer and commercial outcomes in a timely manner. In this role, you will be significant in ensuring our customers using unusual business uses for our legacy products are addressed as part of our migration journey.
- Supports a range of activities in delivery of the multiple Business Change workstreams embedded within programme and projects.
- Monitors participation and support in the development and implementation of the organisation's strategic projects.
- Participates in the delivery of change initiatives such as training, communication and change enablement.
- Collates data and performs statistical analyses to help identify meaningful data relationships, key performance indicators, and key risk indicators.
- Analyses organisational and change portfolios in order to devise solutions and enable stakeholder collaboration across the group and ensures change needs are understood and appropriately planned for in the change portfolio.
- Experience in Project Management or sales delivery with an understanding of BT products and sales processes.
- Building and managing virtual delivery teams.
- Familiar with producing accurate and timely management information to support decision making.
- Knowledge in BT systems (Salesforce, Agent Desktop, and orders tools required)
- Customer focused analyst who can empathise with customers, and understands business use cases in different vertical markets.
- Competitive salary
- 10% on target bonus
- 25 days annual leave + bank holidays
- Pension scheme (5% from you, 10% from BT)
- Flexible benefits
- Employee discounts (50% of EE for you, 30% off EE for friends & family and discounted BT Broadband & TV)
- World class training and development opportunities
- Hybrid working
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.